Serco

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Serco • $95K — $115K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Professional in Business Analysis (PBA) certification or equivalent preferred.
  • 10 years of relevant experience in facilities management or related field.
  • Proven ability to prioritize and adapt to changing requirements in a fast-paced environment.
  • Strong skills in creating high-quality briefings and reports for senior leadership.
  • Self-starter with capability to work independently with minimal direction.
  • Highly organized with keen attention to detail.
  • Experience with government contracting and budget processes.

Responsibilities

  • Support concurrent program and project management activities as a team member.
  • Assist with daily operations of the program office.
  • Participate in continuous process improvement initiatives within SPD.
  • Manage and prepare large amounts of information using Microsoft Office tools.
  • Develop information papers and presentations for DoD senior leaders.
  • Coordinate staff actions to ensure efficient organizational efforts.
  • Track and respond to action items from headquarters and internal authorities.

Benefits

  • Work location in the Alexandria/DC metropolitan area.
  • Opportunity to engage with the Department of Defense and influence large-scale operations.
  • Potential for professional development in government contracting and facilities management.
  • Exposure to high-level decision-making processes within the DoD.
Full Job Description
Position Description & Qualifications

As anIntermediate Management Analystin facilities management and continuous process improvement with Serco, you will provide integrated organizational and management support to the evolving needs of the Department of Defense (DoD) Washington Headquarters Service (WHS) in the acquisition and management of its diverse portfolio of facilities space and real property assets.

Daily work is conducted as an integrated team member of the Space Portfolio Division (SPD) of the WHS Facilities Services Directorate (FSD) that performs acquisition and management of a diverse portfolio of over 16 million square feet of office, warehouse, and special use space across the National Capital Region (NCR).

Work location is in the Alexandria/DC metropolitan area.

In this role, you will:
  • As part of a cross-functional portfolio management team, support multiple concurrent program/project management activities and add value in supporting operations.
  • Support program office daily operations.
  • Participate in SPD's integrated continuous process improvement efforts. Perform supporting tasks in defining and implementing process improvement, business process reengineering, and organizational efficiency initiatives.
  • Prepare and manage large amounts of information in Microsoft Word, PowerPoint, Excel, and Project in a shared environment across an office.
  • Prepare information papers and briefing presentation material to senior leaders in the DoD.
  • Apply knowledge in government contracting, budget, cost, and logistics.
  • Coordinates diverse staff actions across the organization to ensure unity of effort. Capture, disseminate, coordinate, track, and complete responses to suspense action from higher headquarters and internal authorities.

To be successful in this role, you will have:

  • ExperienceProfessional in Business Analysis (PBA), or equivalent
  • Demonstrated effectiveness in coordinating timely responses to requests and taskings, including independently reprioritizing work as requirements change.
  • Experience in developing innovative approaches and/or process improvements to benefit an organization's mission operations.
  • Ability to develop high-quality, professional briefings and written reports to succinctly capture key messages for DoD decision-makers.
  • Self-starter, able to take initiative and accomplish work independently with minimal guidance.
  • Must be highly organized with acute attention to detail.
  • Experience as an Action Officer within the DoD, or equivalent organization.
  • Experience utilizing Correspondence and Task Management System (CATMS) for workflow integration, and IBM Maximo for asset work order and lifecycle management.
  • Bachelor's degree andMinimum of 10 years of relevant work exp
  • An active SECRET clearance
  • U.S. Citizenship is required for this position
  • Travel up to 10%


About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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