Serco

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Serco$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, technical field, or related experience.
  • Active U.S. Department of War (DoW) Secret security clearance.
  • Minimum of 2 years experience in HR Analytics or related HR technical role.
  • Advanced understanding of the U.S. Navy's mission and operations.
  • Experience with SharePoint development and Microsoft Power Apps.
  • Advanced Excel skills including Pivot Tables and data analysis techniques.
  • Professional experience with Power BI for creating reports and dashboards.

Responsibilities

  • Provide analysis for manpower resource requirements for U.S. Navy projects.
  • Utilize modeling skills to determine resource costs and personnel capabilities.
  • Update and restructure SharePoint lists and libraries for HR processes.
  • Design new SharePoint lists and user forms for efficient data capture.
  • Manage user permissions and security configurations in SharePoint Online.
  • Automate workflows and track HR staffing workload through SharePoint and Microsoft Power Automate.
  • Extract and analyze HR datasets to inform decision-making.

Benefits

  • Medical, dental, and vision insurance.
  • Robust vacation and sick leave benefits.
  • 401(k) plan with employer matching.
  • Tuition reimbursement program.
  • Life insurance and disability coverage.
  • Optional insurances including pet and home insurance.
  • Parental leave benefits and Employee Assistance Plan.
Full Job Description
Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a terrific opportunity for you!

As the HR Analytics Specialist, you will be on a dynamic team providing technical and programmatic support to the U.S. Navy's Team Submarine Program Offices! Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors and contribute and influence the Navy's future, premier nuclear submarines.

Must possess an active U.S. Department of War (DoW) Secret security clearance

Team Submarine unites the Program Executive Officer, Undersea Warfare Systems (PEO UWS); the Deputy Commander, Undersea Technology (SEA 07); Program Executive Officer, Attack Submarine (PEO SSN); Program Executive Officer, Strategic Subs (PEO SSBN) and the Submarine Maintenance Engineering, Planning, and Procurement (SUBMEPP) Activity, once diverse submarine-related commands and activities, into a single "submarine-centric" team. Conceived to increase efficiencies within the submarine acquisition, maintenance, and modernization communities, Team Submarine eliminates traditional "stovepipe" structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

We are looking for an energetic, enthusiastic and exceptional person to serve as a highly skilled HR Analytics Specialist with strong expertise in SharePoint development, list management, and workflow automation in the Washington, DC area. In this role, you will bridge the gap between HR data analytics and process optimization. The ideal candidate will be responsible for extracting and analyzing HR data to deliver actionable insights, while simultaneously maintaining, updating, and automating our HR data analytics through our SharePoint infrastructure and workflows. This is a hands-on technical role involves working directly with HR staffing and classification team, requiring a blend of analytical mindset, system administration skills, and process automation expertise

In this role, you will:
  • Provide input to analysis of programs to determine manpower resources necessary to meet program requirements.
  • Utilizes modeling and analytic skills to determine costs associated with those resources. Examines identified personnel requirements and capabilities to optimize workforce and missions.
  • Familiar with a variety of field concepts, practices, and procedures.
  • Rely on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks, such as:
    • Update, restructure, and clean up existing SharePoint lists, document libraries, and metadata columns to support HR processes.
    • Design and build new SharePoint lists, custom views, and user forms to capture HR data efficiently.
    • Manage and audit user permissions, group access, and security configurations within SharePoint Online to ensure strict confidentiality of sensitive HR data.
    • Improve the user interface (UI) and user experience (UX) of our internal HR SharePoint pages.
    • Design, build, and troubleshoot automated workflows and SharePoint lists (using Microsoft Power Automate / Microsoft Flow) which assist our HR staffing teams track workload.
    • Set up automated email alerts, approval flows, and status updates linked to SharePoint lists.
    • Integrate SharePoint Online with other Microsoft 365 applications (such as Teams, Power BI, Outlook, and Power Apps) to create seamless, automated end-to-end solutions.
    • Extract, clean, and analyze complex HR datasets from various systems (e.g., payroll, performance, recruiting, demographics).
    • Develop and maintain automated HR dashboards, reports, and key performance indicators (KPIs) using tools like Power BI or Advanced Excel.
    • Deliver insights and trends related to employee retention, turnover, headcount, and other critical HR metrics to support decision-making.
    • Identify data quality issues within SharePoint and connected systems, implementing corrective actions to maintain data integrity.

To be successful in this role, you will have:
  • Bachelor's degree in business, technical field, or managerial discipline, or commensurate additional, related experience.
  • Must possess an active DoW Secret security clearance.
  • Minimum 2 years of experience in HR Analytics, HR Systems Administration (HRIS), Business Intelligence, or a closely related technical HR role.
  • Advanced level understanding of DoD and US Navy mission, purpose, function and organization.
  • Significant experience related to US Navy programs or operations.
  • SharePoint development or Microsoft Power Apps experience.
  • Advanced Microsoft Excel skills (Pivot Tables, Power Query, VLOOKUP/XLOOKUP, index-matching, and data formatting).
  • Professional experience building interactive reports and dashboards in Power BI.
  • M365 Ecosystem: Strong understanding of the broader Microsoft Office 365 environment (Teams, Power Apps, Forms, Outlook).
  • To be able to travel 10%.

Desired Education and Experience:
  • Knowledge of Navy, NAVSEA or Team Submarine Human Capital policies and processes.

If you feel your skillset is a match to the requirements, then you should be ready to take the next step of your career path, apply today!

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan


To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [redacted].

About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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