SFDC

SOHO Square Solutions

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of Salesforce.com experience with a strong focus on Service Cloud
  • Proficient in SFDC configuration, customization, and development
  • Experience with Lightning development
  • Strong verbal and written communication skills
  • Proven ability to coordinate with offshore teams
  • Experience in managing project plans for small enhancements
  • Familiarity with Vlocity, GIT, and Salesforce1 is a plus

Responsibilities

  • Configure and customize Salesforce Service Cloud environments
  • Develop solutions in Lightning framework
  • Lead ticket triage and perform ongoing maintenance tasks
  • Manage project plans through the systems delivery lifecycle
  • Act as a liaison between onshore, offshore teams, and clients
  • Resolve high-priority technical issues promptly
  • Collect and analyze client requirements, ensuring clarity through discussion

Benefits

  • Opportunity for performance-based contract extension
  • Work in a dynamic team environment
  • Exposure to cutting-edge Salesforce technologies
  • Gain experience in offshore team coordination
  • Contribute to client-facing projects and leadership updates
Full Job Description
Location: Exchange Place, NJ

Start Date: As soon as possible

End Date: Dec 30, 2018 or later, depending on performance and demand

Here are the skills and job description:
  • Strong SFDC skills in configuration, customization and development using Service Cloud and about 5-7 years of Salesforce.com experience
  • Lightningdevelopment experience
  • Good communication skills
  • Ability to coordinatewith offshore resources
  • Ability to perform ticket triage and ongoing maintenance activities
  • Ability to manage a project plan through the systems delivery lifecyclefor the implementation of small enhancements
  • Liaison between onshore, offshorePOCsand client
  • Resolve high priority technicalissues
  • Collect requirements from client and analyze them; discuss with clientfor any clarifications
  • Weekly status update to clientand Accenture leadership
  • Experience in Vlocity, GIT & Salesforce1 are added plus.

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