World Wide Technology

Services Solution Architect- Automation

World Wide Technology$117K — $147K *
US-AnywhereRemote in United States
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred in relevant fields.
  • Over 10 years of experience in customer engagement or technology delivery; leadership experience is a plus.
  • Strong ability to ask probing questions to analyze business needs.
  • Deep knowledge of the sales process and customer lifecycle.
  • Demonstrated success with Fortune 500 clients.
  • Strong analytical skills and a data-driven mindset.
  • Exceptional communication skills, capable of interacting with all management levels.
  • Ability to juggle multiple tasks and meet tight deadlines.
  • Creative problem-solver, especially in group settings.
  • Proficiency in Microsoft PowerPoint and Excel with business visualization skills.

Responsibilities

  • Own the technical solution development for automation projects, collaborating directly with clients and sales.
  • Lead client engagements to design and validate automation solutions during sales cycles.
  • Qualify automation opportunities, assessing their complexity and value.
  • Serve as the lead for opportunity governance across the team, ensuring consistency in evaluations.
  • Support fellow Solution Architects with best practices and deal guidance for enhanced solution quality.
  • Foster collaboration between sales and delivery teams for effective automation opportunity management.
  • Align with sales and delivery teams to ensure successful execution of expansion strategies and project scopes.
  • Create necessary documentation for smooth transitions from pursuit to delivery.

Benefits

  • Comprehensive health, dental, and vision care plans.
  • Onsite health centers and an employee assistance program.
  • Competitive pay with profit sharing and a 401k plan with matching.
  • Generous paid time off policies including parental and medical leave.
  • Family planning and nursing mothers benefits, alongside additional perks like pet insurance.
Full Job Description
Qualifications:
  • Bachelor's degree in business, system architecture, computer science, information systems, engineering, or related field required. Master's degree preferred.
  • 10+ years of experience in customer engagement, solution design, or technology delivery, leadership experience preferred
  • Ability to ask the right questions to understand the business problem and identify the measurement or business object.
  • A deep understanding of the sales process and customer lifecycle.
  • Proven track record in successfully working with Fortune 500 clients.
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Excellent communication and engagement skills; ability to communicate with all levels of management.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
  • Proficiency with Microsoft PowerPoint, Excel and business visualization skills

Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $117,600 to $147,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

As a Services Solution Architect within the Automation and Agentic Operations Solutions Practice, you'll hold responsibility for providing leadership while solutioning opportunities for complex and strategic automation programs. You will identify, shape, and close new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. Automation solutions will range from strategy to implementation and integrate across multi-domains such as Cloud, Security, Digital and more.

You'll lead teams in developing a competitive and compelling business case for our clients, designing and executing the competitive solution strategy while mitigating risks and articulating the value of the WWT services.

Key Responsibilities:

Solutioning & Collaboration
  • Own the technical and solutioning work for automation pursuits, working directly with sales and clients to define use cases, scope automation opportunities, and translate business requirements into clear solution architectures and proposals
  • Lead client-facing discovery and solution design during sales cycles, validating data sources, technical feasibility, delivery approach, and value assumptions to ensure solutions are realistic, differentiated, and aligned to client priorities
  • Qualify and drive automation opportunities forward, assessing fit, complexity, value potential, and delivery readiness while maintaining accountability for progression, decision points, and handoff into execution

Team Support & Coaching
  • Serve as the central owner of opportunity governance, maintaining consistency in how opportunities are evaluated, shaped, and advanced across the team.
  • Support fellow Solution Architects by sharing best practices and providing deal guidance to strengthen solution quality.
  • Foster collaboration across sales and delivery teams, reinforcing a disciplined and scalable approach to automation opportunities.

Delivery Alignment
  • Partner with sales and delivery teams to align expansion strategy, scope, and sequencing, ensuring opportunities are positioned for successful execution and follow-on growth
  • Create and maintain pursuit-to-delivery artifacts as needed, including solution overviews, scope definitions, and procedural documentation to support clean handoff and consistent execution

Continuous Learning
  • Drive continuous improvement initiatives by exploring new tools, technologies, and processes.
  • Maintain required level of knowledge on company-offered solutions including the completion of assigned courses and relevant certification exams when applicable.
  • Serves as a resource for the team on industry trends, sales methodologies, and best practices.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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