Baker Hughes

Services Senior Specialist - Srvcs Project Management

Baker Hughes$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited university or college
  • Fluency in English
  • 5+ years of experience in Project Management
  • Strong oral and written communication skills
  • Interpersonal and leadership capabilities
  • Proven ability to deliver software projects on time and within budget
  • Ability to manage multiple global accounts in a fast-paced environment
  • Agility to adapt to new technologies

Responsibilities

  • Lead global deployment and execution of SaaS contracts to achieve operational KPIs
  • Act as the primary customer contact throughout the project lifecycle
  • Develop and execute deployment strategies to enhance analytics and data integration
  • Manage SAP-related planning and financial accountability as the Responsible Person
  • Maintain strict scope control and manage change requests
  • Ensure on-time delivery and high levels of customer satisfaction
  • Identify success stories and support ROI case development
  • Drive business growth by identifying service expansion opportunities
  • Gather customer insights and market intelligence
  • Collaborate with technical leaders to enhance capabilities

Benefits

  • Flexible working hours to fit personal productivity
  • Opportunities for professional growth and continuous learning
Full Job Description

Services Senior Specialist - Srvcs Project Management

Partner with the best

The Services Senior Specialist - Srvcs Project Management is responsible for leading the global deployment and lifecycle execution of Software as a Service (SaaS) contract. This role ensures operational excellence, customer satisfaction, and strong project governance while acting as the primary interface between customers and internal teams.

You will drive seamless SaaS delivery from deployment through sustaining phases, while identifying growth opportunities and ensuring long-term customer value realization.

As a Services Senior Specialist - Srvcs Project Management, you will be responsible for:

  • Leading global deployment and execution of SaaS contracts, ensuring achievement of operational KPIs and service excellence

  • Acting as the primary customer contact across the full project lifecycle, including deployment, issue resolution, communication, and customer satisfaction management

  • Developing and executing cohesive deployment strategies, ensuring strong adoption of analytics and process data integration across the SaaS lifecycle

  • Managing R3 handoffs, planning SaaS contracts in SAP, and owning financial accountability as the SAP “Responsible Person”

  • Maintaining strict scope control while identifying and managing change requests related to time, scope, and value

  • Ensuring on-time delivery and consistently high levels of customer satisfaction to build trust and long-term relationships

  • Identifying success stories, collaborating with teams to develop ROI cases, and supporting program-level value demonstration

  • Driving business growth by identifying new leads, service expansion, and upgrade opportunities

  • Proactively gathering customer insights, including satisfaction, pain points, and market intelligence

  • Continuously enhancing technical knowledge and collaborating with technical leaders and cross-functional teams to strengthen capabilities

 

Fuel your passion

To be successful in this role you will:

  • Have a Bachelor’s degree from an accredited university or college

  • Demonstrate fluency in English

  • Have a minimum of 5 years of experience in Project Management

  • Possess strong oral and written communication skills

  • Exhibit strong interpersonal and leadership capabilities

  • Demonstrate proven ability to deliver software projects on time, within scope, and within budget

  • Be flexible and capable of managing multiple global accounts in a fast-paced, high-pressure environment

  • Show agility and adaptability to new technologies and evolving business needs

 

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive

 

 

 

The Baker Hughes internal title for this role is: Services Senior Specialist - Srvcs Project Management

About Baker Hughes

Baker Hughes is an energy technology company that provides solutions for energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Baker Hughes Careers

Joining Baker Hughes presents a unique opportunity to be part of a global team that stands at the forefront of innovation and leadership in the energy sector. As a leading company in the industry, Baker Hughes offers unparalleled job opportunities that propel your career to new heights through cutting-edge technology and transformative projects.

Work You’ll Do

At Baker Hughes, you will engage in work that reshapes the future of energy. Our team is dedicated to pioneering solutions that make energy safer, cleaner, and more efficient. Your role will enable you to lead projects that challenge the status quo and drive significant industry advancements.

Innovate and Grow

Step into a role at Baker Hughes, and you’ll find yourself at the intersection of technology, sustainability, and innovation. With over 60,000 professionals globally, our expansive team thrives on diversity and expertise, fostering an inclusive culture that values each individual’s contribution toward our collective goals.

Professional Growth and Development

Baker Hughes is committed to the professional growth of its employees. Whether through leadership development programs, diversity training, or hands-on internship experiences, we ensure that every team member receives the support and opportunities necessary to realize their full potential. Our commitment to professional development is reflected in our robust training programs and accessible leadership, geared towards nurturing skills that pave the way for substantial career advancement.

Explore Career Opportunities

Whether you’re a seasoned professional or a recent graduate, Baker Hughes offers a range of positions across various fields. From engineering to digital solutions, our career paths are as diverse as the innovative projects we handle.

Join Our Team

Discover the array of benefits that a career at Baker Hughes offers. From competitive salaries to comprehensive health benefits, and a culture that actively supports work-life balance, we prioritize the well-being and satisfaction of our employees. Explore job opportunities and open positions that match your skills and interests. We are continuously hiring and looking for ambitious, curious, and driven team members.

Internship Programs

Kickstart your career with a Baker Hughes internship. Gain invaluable industry experience, develop essential skills, and build a professional network that will serve you throughout your career. Our internships offer a real insight into the energy sector, providing a solid foundation for future employment opportunities.

Stay Connected

Keep up to date with the latest at Baker Hughes by joining our community. Receive updates on new job openings, company news, and industry insights directly to your inbox. Personalize your experience by subscribing to our job alert emails, tailored to your career preferences and interests.

Networking and Interviews

Prepare to engage with industry leaders and peers through our networking events and during the interview process. At Baker Hughes, we look for innovative, solution-driven team players who are ready to make an impact. Ready your resume, sharpen your interview skills, and take the first step towards a fulfilling career at Baker Hughes.

Empower Your Career

Choose Baker Hughes for a career that offers not just employment, but a platform to innovate, lead, and contribute to an energy future that is sustainable and efficient. Join us in our mission to continue being a leader in the energy sector, driving forward with dedication and expertise.

Search Baker Hughes Jobs

Start your journey with Baker Hughes today. Search for open positions that align with your career goals and apply now. The opportunity to be part of a global leader in energy innovation is just a few clicks away.
Learn more about Baker Hughes
Size
67,000 employees
Market Cap
$28.8 billion
Industry
Net Income
-$9.9 billion
Founded
1972
5 Year Trend
+15.8%
Revenue
$20.7 billion
NASDAQ

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