Deloitte

ServiceNow Technical Transformation Senior Manager

Deloitte$150K — $180K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 15+ years in enterprise technology sales or business development
  • 10+ years managing revenue targets or P&L
  • 5+ years selling ServiceNow platform solutions
  • 5+ years experience with public sector clients (federal, state, local, higher education)
  • Legally authorized to work in the U.S. without employer sponsorship
  • Ability to travel 0-50% for client engagements

Responsibilities

  • Lead business development and sales for complex ServiceNow transformations
  • Advise client executives on ServiceNow strategies
  • Drive growth within SLHE accounts through relationship management
  • Shape proposals, win strategies, and competitive positioning
  • Translate client needs into compelling ServiceNow value propositions
  • Build and maintain executive-level client relationships
  • Cultivate relationships across all levels of ServiceNow to enhance positioning

Benefits

  • Mentoring and guidance opportunities.
  • Professional development resources.
  • Collaborative work environment.
  • Flexibility in managing multiple projects.
Full Job Description
Work You'll Do

As a Senior Manager, Technical Transformation on the ServiceNow Offering team, you will be responsible for...
  • Leading business development and sales pursuits for large, complex ServiceNow transformation programs, from opportunity identification through close
  • Advising client executives on ServiceNow strategy and enterprise service management as a trusted advisor, using these conversations to build pipeline and expand relationships
  • Driving growth of ServiceNow programs within SLHE accounts through account planning, relationship management, and identification of follow-on opportunities
  • Shaping and leading proposals, win strategies, competitive positioning, pricing approaches, and teaming arrangements for ServiceNow opportunities
  • Translating client priorities into compelling ServiceNow value propositions and solution narratives that win new business and expand existing accounts
  • Building and maintaining executive-level client relationships that support sole-source positioning, early opportunity shaping, and long-term account growth
  • Building and maintaining relationships across all levels of ServiceNow that would favorable position our organization as a preferred SI in this sector
A successful candidate would possess these skills:
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others
Qualifications

Required:
  • Bachelor's degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • 15+ years of experience in enterprise technology sales, business development, alliances, or account management
  • 10+ years of experience owning revenue targets, pipeline growth, forecasting, or P&L responsibility
  • 5+ years of experience selling ServiceNow platform solutions, including shaping multi-year roadmaps and target-state visions for clients
  • 5+ years of experience selling into federal, state, local, or higher education clients
  • Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
  • Experience taking market offerings from strategy through commercialization and go-to-market execution
  • ServiceNow sales-relevant certifications (e.g., Certified System Administrator, CMA) or relationship-building credentials such as ITIL 4 Foundation
Requisition code: 362557

Job ID 362557

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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