NTT DATA  Services

ServiceNow - Technical Consultant

NTT DATA Services$110K — $130K *
Plano, TX 75025In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science, IT, or related field.
  • 5+ years of hands-on experience with ServiceNow platform development and administration.
  • Proven track record of successful ServiceNow implementations in enterprise environments (2+ years).
  • Junior Certification: CSA and at least 1 CIS (any) and CAD; Intermediate: CSA and at least 2 CIS (any) and CAD; Senior: CAS and at least 3 CIS (any) and CAD.
  • Strong understanding of ServiceNow architecture and data model.

Responsibilities

  • Lead the design, development, and deployment of ServiceNow solutions across various modules.
  • Collaborate with stakeholders to gather requirements and define project scope.
  • Provide technical leadership and mentorship to junior staff.
  • Customize and configure ServiceNow applications while maintaining platform integrity.
  • Integrate ServiceNow with external systems using APIs and other tools.
  • Conduct code reviews and performance tuning to meet security and compliance standards.
  • Stay updated with ServiceNow releases and recommend enhancements.
  • Support pre-sales activities including demos and proposal development.

Benefits

  • Work with a team of passionate ServiceNow experts.
  • Opportunity to lead high-impact digital transformation projects.
  • Continuous learning and certification support.
Full Job Description
Req ID: 385050

We are currently seeking a ServiceNow - Technical Consultant to join our team in Plano, Texas (US-TX), United States (US).

ServiceNow Technical Consultant

Location:

Remote / On-site (as required)

Job Type:

Full-Time

About the Role:

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities:
  • Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
  • Provide technical leadership and mentorship to junior consultants and developers.
  • Customize and configure ServiceNow applications using best practices and maintain platform integrity.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
  • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
  • Stay current with ServiceNow releases and proactively recommend platform enhancements.
  • Support pre-sales activities including solutioning, demos, and proposal development.


Required Qualifications:
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience with ServiceNow platform development and administration.
  • Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years


Certifications (Required/Preferred):
  • Required:
  • Junior - CSA and at least 1 CIS-(any) and CAD
  • Intermediate - CSA and at least 2 CIS-(any) and CAD
  • Senior - CAS and at least 3 CIS(Any) and CAD


Skills & Competencies:
  • Strong understanding of ServiceNow architecture and data model.
  • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
  • Experience with Agile methodologies and DevOps practices.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.


Why Join Us?
  • Work with a team of passionate ServiceNow experts.
  • Opportunity to lead high-impact digital transformation projects.
  • Competitive compensation and benefits.
  • Continuous learning and certification support.

About NTT DATA Services

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.
Learn more about NTT DATA Services
Size
151,991 employees
Industry
Founded
1988
NASDAQ

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