Cognizant

ServiceNow SPM Technical Architect

Cognizant$119K — $139K *
Tampa, FL 33647In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience on the ServiceNow platform
  • 5+ years in the Strategic Portfolio Management (SPM) domain
  • 4+ years designing and architecting ServiceNow solutions
  • Proven track record with 20+ ServiceNow implementations
  • Strong experience in scripting, application development, APIs, and integrations
  • Expertise in translating business needs into scalable technical solutions
  • Bachelor's degree in IT, Engineering, or related field
  • ServiceNow certifications: CSA and Application Developer (SPM CIS preferred)

Responsibilities

  • Lead requirements workshops and design discussions on SPM
  • Translate business requirements into scalable technical solutions
  • Design and develop complex ServiceNow SPM solutions
  • Create and maintain technical documentation
  • Provide technical leadership to junior and mid-level developers
  • Define solution frameworks and integration strategies
  • Act as final escalation point for technical decisions in projects
  • Support solution scoping and continuous improvement of delivery processes

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description
ServiceNow SPM Technical Architect

Location: Remote
Employment Type: Full-Time



ServiceNow SPM Technical Architect

About the role

As a ServiceNow SPM Technical Architect, you will make an impact by leading the design, development, and delivery of Strategic Portfolio Management (SPM) solutions on the ServiceNow platform. You will be a valued member of our delivery team and collaborate closely with stakeholders, architects, and development teams to deliver scalable, high-quality solutions that align with business objectives and industry best practices.

In this role, you will:
  • Lead requirements workshops and design discussions, providing expert guidance on ServiceNow and SPM best practices.
  • Translate business requirements and user stories into scalable, end-to-end technical solutions.
  • Design and develop complex ServiceNow SPM solutions, ensuring high standards of quality and performance.
  • Create and maintain architecture, integration, and technical documentation.
  • Provide technical leadership and mentorship to junior and mid-level developers.
  • Define solution frameworks, integration strategies, and governance models aligned to enterprise standards.
  • Act as the final escalation point for technical decisions and solution design within projects.
  • Support solution scoping, effort estimation, and continuous improvement of delivery processes and best practices.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we support a healthy work-life balance through our wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.

What you need to have to be considered
  • 7+ years of experience working on the ServiceNow platform.
  • 5+ years of experience in the SPM (Strategic Portfolio Management) domain.
  • 4+ years of experience designing and architecting ServiceNow solutions.
  • Proven track record of delivering multiple ServiceNow implementations (20+ preferred).
  • Strong experience in scripting, application development, APIs, web services, and integrations.
  • Expertise in translating business needs into scalable technical solutions.
  • Bachelor's degree in Information Technology, Engineering, or a related field.
  • ServiceNow certifications including Certified System Administrator (CSA) and Application Developer (SPM CIS preferred).

These will help you stand out
  • ServiceNow Certified Technical Architect (CTA) or advanced certifications.
  • Experience across additional ServiceNow modules beyond SPM.
  • Strong understanding of governance frameworks, organizational change management, and enterprise architecture principles.
  • Experience mentoring teams and leading large-scale ServiceNow implementations.
  • Strong communication and stakeholder management skills in consulting environments.

Salary and Other Compensation:

Applicants will be accepted till 7/20/2026

The annual salary for this position will be in the range of $119,000 - $139,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

Apply Now!

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About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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