Job Description:ServiceNow SecOps Implementation ManagerCrowe is seeking a passionate leader to guide our clients through their Security (SecOps) ServiceNow implementations. This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow SecOps implementations to serve our clients with excellence.
Responsibilities:- Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)
- Advise clients on leveraging ServiceNow for supporting their Security program.
- Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track.
- Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
- Provide guidance to developers on ServiceNow configuration.
- Provide final quality assurance reviews of all deliverables.
- Design and deliver end user training.
- Expand client's vision and opportunities to drive additional business value through ServiceNow.
Basic Qualifications:- 5+ years' experience in a professional environment
- 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on Security.
- Certifications in Certified System Administrator (CSA) and/or Certified Implementation Specialist- SIR & VR
- ServiceNow implementation lead or system administrator experience.
- Knowledge and experience running a Security program on ServiceNow.
- Experience managing & delivering multiple projects at the same time.
- Experience providing business/operations/technical consulting to senior leaders of organization.
- Bachelor's degree required
- Willingness to travel as needed for client engagements.
Preferred Qualifications:- Ability to work both independently and in a team environment with professionals of all levels.
- Strong organizational, interpersonal and presentation skills
- Excellent written and oral communication skills.
- Ability to multi-task and manage multiple projects at the same time.
- Exceptional problem solving, critical thinking, and analytical skills.
- Working knowledge of project planning and project management methods and tools
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We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
The application deadline for this role is 06/12/2026.
Our Benefits:Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
