Job Title: ServiceNow QA Job Location: Phoenix, AZ / Remote Description:AgreeYa is a global Systems Integrator and is seeking an experienced
ServiceNow QA to join our growing team.
Required Skills/ Experience - 5 to 8 years of experience in ServiceNow testing, QA processes, test management, functional validation, defect tracking, and UAT support.
- Strong ServiceNow QA and functional testing experience.
- Understanding of ServiceNow SIR, ITSM, workflows, SLAs, routing, notifications, and security incident processes.
- Experience creating test cases, test scripts, traceability matrices, and defect logs.
- Experience with ServiceNow Test Management and Automated Test Framework (ATF) concepts.
- Strong documentation and evidence capture discipline.
- Ability to work in regulated or audit-conscious environments.
- Experience supporting business-led UAT and production validation.
Education Required: - Bachelor's degree in computer science, Information Technology, Engineering, or equivalent practical experience.
