Tata Consultancy Services

ServiceNow Platform Architect

Tata Consultancy Services • $150K — $200K *
Richmond, VA 23223In-Person
Enterprise Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of Solution Architecture experience, 5+ years as an Architect in ServiceNow ecosystem.
  • Experience with at least 2 large-scale implementation projects.
  • Strong knowledge of the ServiceNow Platform and multiple product implementations.
  • Lead CMDB health improvement initiatives focusing on completeness, correctness, and compliance.
  • Experience with upgrades and rapid implementation of new features and innovations.
  • ServiceNow Certified Technical Architect (CTA).

Responsibilities

  • Develop and maintain standards and practices for the ServiceNow platform's health and architecture.
  • Provide technical guidance on platform development and solutions across the organization.
  • Act in a consulting and advisory capacity to clients.
  • Assess the platform's health regarding performance, usability, scalability, and security.
  • Create strategies aligning with client's short- and long-term needs.
  • Collaborate with the Customer platform team on the ServiceNow roadmap aligned with business objectives.
  • Act as expert advisor, facilitating solutioning sessions and bridging gaps between organizations.

Benefits

  • Professional development opportunities within a leading technology.
  • Access to cutting-edge resources and tools related to ServiceNow.
  • Collaboration with a diverse and skilled team in a forward-thinking environment.
Full Job Description
Must Have Technical/Functional Skills:

  • 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
  • At least 2 implementation project experiences, one of which is for large customers.
  • Strong knowledge of ServiceNow Platform
  • Experience implementing multiple products of ServiceNow.
  • Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance
  • Implement Common Service Data Model (CSDM) best practices.
  • Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value
  • Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
  • Provides technical guidance in platform development and platform- wide solutions
  • Ability to work in a consulting & advisory role with customer.
  • Assesses health (performance, manageability, usability, scalability, upgradability, and security)
  • Create detailed strategy that is aligned with the client's short- and long-term needs
  • Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
  • Ability to solve problems, troubleshoot, manage technical escalations.
  • Adhering to best practices, check if our architecture and design decisions align with ServiceNow best practices
  • Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform
  • Experience in migrating between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.
  • ServiceNow Certified Technical Architect (CTA)


Roles & Responsibilities:

  • Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
  • Provides technical guidance in platform development and platform- wide solutions
  • Ability to work in a consulting & advisory role with customer.
  • Assesses health (performance, manageability, usability, scalability, upgradability, and security)
  • Create detailed strategy that is aligned with the client's short- and long-term needs
  • Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends
  • Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.


Salary - $150,000 - $200,000

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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