Tata Consultancy Services

ServiceNow ITOM Senior Engineer

Tata Consultancy Services$120K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with ITOM suite in ServiceNow
  • Strong knowledge of ServiceNow FedRAMP implementation
  • Familiarity with FedRAMP security and continuous monitoring
  • Experience in managing regulatory compliance for NERC assets
  • Basic understanding of Cloud fundamentals and Windows/Unix administration
  • Experience with scripting languages including JavaScript and PowerShell
  • ServiceNow Certified Systems Administrator.

Responsibilities

  • Implement and manage ITOM suite features (CSDM/CMDB/Discovery/Service Mapping/Event Management)
  • Oversee FedRAMP compliance and security protocols
  • Manage Mid server placement for FedRAMP instances
  • Facilitate development of environments ensuring reliability and high availability
  • Integrate systems via REST API/SOAP and other technologies
  • Conduct various testing phases as required (unit, integration, performance, user acceptance)
  • Apply Agile/Scrum methodologies in project execution.

Benefits

  • Comprehensive health and wellness programs
  • Opportunities for professional development and certification
  • Flexible work schedule
  • Collaborative team environment
  • Access to cutting-edge technology and tools.
Full Job Description
Must Have Technical/Functional Skills
• Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within ServiceNow.
• Candidate should have strong knowledge on ServiceNow FedRAMP implementation
• Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring.
• Candidate should have strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets inline with regulatory compliance.
• Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
• Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
• Good understanding in Monitoring tool
• Knowledge and experience with base platform & reports
• Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
• Experience in integration using REST API / SOAP / any other technology
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Roles & Responsibilities

Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within ServiceNow.
• Candidate should have strong knowledge on ServiceNow FedRAMP implementation
• Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring.
• Candidate should have strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets inline with regulatory compliance.
• Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
• Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
• Good understanding in Monitoring tool
• Knowledge and experience with base platform & reports
• Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
• Experience in integration using REST API / SOAP / any other technology
• Knowledge of unit testing, syste m integration testing, performance testing, user acceptance testing, or any client-specific testing
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Salary Range: $120,000-$160,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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