Tata Consultancy Services

ServiceNow Developer with AI agent experience

Tata Consultancy Services • $100K — $150K *
Houston, TX 77084In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Experience as a ServiceNow Developer
  • Proficiency in building and configuring ServiceNow agents
  • Strong problem-solving and documentation skills
  • Familiarity with AI-enabled service delivery and testing
  • Ability to work collaboratively in diverse geographic regions
  • Experience with technical design concepts
  • Comfortable performing peer reviews and smoke testing

Responsibilities

  • Develop and enhance AI agent products
  • Configure and refine ServiceNow platform features
  • Conduct technical design reviews and troubleshooting
  • Collaborate with global teams across EMEA, APAC, and AMS
  • Support testing phases for AI agents and configurations
  • Ensure quality practices in delivery and testing
  • Document technical processes and problem resolutions

Benefits

  • Collaborative work environment across global teams
  • Opportunity to work on cutting-edge AI technologies
  • Focus on development and enhancement of innovative products
  • Fast-paced, dynamic pilot-driven setting
  • Emphasis on continuous improvement and learning
Full Job Description
Must Have Technical/Functional Skills:

ServiceNow Developer, Test support, Strong documentation and problem-solving skills

Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts

AI enabled delivery, configuration, testing, and quality practices

Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues

Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment

Strong documentation and problem solving skills

Development & Enhancement of AI Agent Products

Contribute to the development and enhancement of AI Agent products, including:

Technical Design Agents

Configuration (Config) Agent

AI Testing and Quality focused agents

Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.

Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment

Strong documentation and problem solving skills

Salary Range: $100,000 - $150,000 a year

#LI-CM2

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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