We are seeking a Software Engineer with deep expertise in ServiceNow Enterprise Architecture, with a strong emphasis on Business Application Lifecycle Management (BALM). This role will be responsible for designing, implementing, and managing application lifecycle strategies that improve visibility, governance, and optimization across the enterprise application portfolio. The ideal candidate brings a strong ServiceNow technical foundation, a systems-thinking mindset, and the ability to translate architecture strategy into scalable platform solutions. Experience with front-end UI development is a plus to enhance user experience and adoption.
Responsibilities- Design and implement Business Application Lifecycle Management (BALM) capabilities within ServiceNow, enabling end-to-end visibility of application portfolios.
- Configure and extend ServiceNow Enterprise Architecture modules (e.g., Application Portfolio Management, CMDB, ITBM/SPM) to support lifecycle tracking, rationalization, and governance.
- Define and maintain application lifecycle states, standards, and governance models aligned to enterprise architecture practices.
- Integrate ServiceNow with upstream and downstream systems to ensure accurate, real-time lifecycle data.
- Partner with enterprise architects, product teams, and business stakeholders to identify application rationalization opportunities and reduce technical debt.
- Develop dashboards and reporting to support decision-making on application health, cost, usage, and lifecycle stage.
- Drive automation of lifecycle workflows, including onboarding, assessment, modernization, and retirement processes.
- Ensure data quality, integrity, and consistency within the CMDB and application portfolio records.
- Contribute to platform scalability, performance optimization, and best practices across ServiceNow implementations.
Job Requirements
Details:
Experience Required- 6+ years of experience in ServiceNow development or platform engineering Hands-on experience with ServiceNow Enterprise Architecture and/or Application Portfolio Management (APM) Strong expertise in Business Application Lifecycle Management (BALM) concepts, processes, and implementation.
- Proficiency in ServiceNow scripting (JavaScript, Glide APIs) and platform configuration Experience with front-end development (HTML, CSS, JavaScript frameworks such as React, Angular, or Vue).
- Solid understanding of application portfolio governance, lifecycle states, and rationalization methodologies Experience working with CMDB, data models, and service mapping.
- Ability to work cross-functionally with architecture, product, and engineering teams Strong problem-solving and analytical skills with attention to data accuracy and outcomes.
- Experience with front end technologies like JavaScript, Angular, Vue.js, CSS (Cascading Style Sheets), HTML and React and understanding of Data Modeling
Experience Preferred- ServiceNow certifications (e.g., CSA, CAD, APM, or Enterprise Architecture-related).
- Familiarity with UX/UI best practices to improve usability of ServiceNow applications and dashboards.
- Experience with API integrations, microservices, or cloud platforms (Azure, AWS, etc.) Exposure to Agile delivery models and product-centric operating models.
Education Required**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers.
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Pay Range:
$ 61.00 - $ 66.00
