ServiceNow Developer

Datasoft Technologies, Inc.

$95K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with ServiceNow platform development and customization
  • Strong knowledge of REST, SOAP, and IntegrationHub
  • Proficiency in scripting languages for business rules and client scripts
  • Experience in IT Service Management (ITSM) configurations
  • Familiarity with AI and automation technologies within ServiceNow
  • Excellent communication skills for stakeholder engagement

Responsibilities

  • Design, develop, test, deploy, and maintain ServiceNow applications
  • Build secure integrations using various API technologies
  • Develop scripted APIs, business rules, and workflows
  • Configure ITSM capabilities including Incident and Change Management
  • Create user-friendly experiences across digital platforms
  • Collaborate with stakeholders to turn requirements into solutions
  • Troubleshoot complex issues related to platform and integrations

Benefits

  • Paid Holidays and Paid Time Off (PTO)
  • Medical and Dental Insurance
  • Accident and Critical Illness Insurance
  • Life Insurance
  • 401(k) Retirement Plan
Full Job Description
Job Title: SCC - ServiceNow Developer
Job id: 809838
Location: Richmond, VA 23219/ Hybrid

Agency Name: Virginia Information Technology Agency
The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform.

Deadline to submit: No later than 4 pm est on Wed 8/26

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities Include:
  • Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
  • Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
  • Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
  • Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
  • Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
  • Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
  • Troubleshoot complex platform, integration, data, and performance issues
  • Apply development standards, security controls, automated testing, code review, source control, and release-management practices
  • Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)

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