ServiceNow Developer

Bespoke Technologies, Inc

$110K — $130K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Poly clearance is required for consideration.
  • 5+ years of ServiceNow application development experience.
  • Proven track record of implementing accessibility standards in technical solutions.
  • Experience with agile development methodologies.
  • Proficiency in Jira for project management and tracking.
  • Strong background in UX/UI enhancement and operational efficiency.
  • Experience with version control systems like GitHub or Subversion.

Responsibilities

  • Develop and enhance ServiceNow applications per specifications.
  • Implement industry best practices while ensuring compliance with accessibility standards.
  • Collaborate with stakeholders to define and refine project requirements using agile methodology.
  • Document web-based application components and interfaces for future development decision-making.
  • Generate reports from web-based databases for analysis and decision support.
  • Manage Tier 1 to Tier 3 IT support through service management systems.
  • Create and maintain IT support documentation including SOPs and security plans.

Benefits

  • Fully on-site role located in Chantilly, VA.
  • Work core hours from 9 AM to 3 PM for a balanced schedule.
  • Opportunity to work in a high-security environment requiring Poly clearance.
Full Job Description
BT-418 - ServiceNow Developer
Skill Level: Subject Matter Expert
Location: Chantilly, VA (fully on-site, no remote option)

**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**

*Please note candidate must work the core hours of 0900 to 1500 hours.*

Required Skills:
  • Demonstrates experience with development of ServiceNow applications.
  • Demonstrates experience implementing industry best practices and associated technical solutions consistent with accessibility standards.
  • Demonstrates experience using agile methodology.
  • Demonstrates experience using Jira.
  • Demonstrates experience proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
  • Demonstrates experience analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
  • Demonstrate experience interfacing with web-based databases and providing reports generation.
  • Demonstrates on-job experience with version control software like Github or Subversion.
  • Demonstrates experience in managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
  • Demonstrates experience developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
  • Demonstrates experience working with compliance or performance management applications.


Desired Skills:
  • Demonstrates experience working with the Sponsor and partner IT organizations.
  • Demonstrates experience working with learning applications.
  • Demonstrates experience working with language, compliance, and performance management applications.
  • Demonstrates experience with cloud technologies.
  • Demonstrates experience with networking and platform hosting technologies.
  • Demonstrates experience with HTML5, CSS, XML, and JavaScript.
  • Demonstrates experience with copyright and accessibility compliance (WCAG 2.0 AA).
  • Demonstrates experience with Tableau.

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