BankUnited

ServiceNow Developer

BankUnited • $90K — $110K *
Miami Lakes, FL 33018In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS Degree preferred
  • 2-4 years of ServiceNow scoped applications development experience
  • Strong knowledge of ServiceNow configurations like ITSM, ITBM, CSM, HR
  • Experience with Service Portal technologies (HTML, CSS, AngularJS)
  • Proficient in JavaScript and ServiceNow JavaScript APIs
  • Experience with integrating third-party systems (REST, SOAP)
  • ServiceNow Certified System Administrator and Application Developer required

Responsibilities

  • Deliver consulting services for software installation and integration from ServiceNow
  • Develop custom software and solutions through scripting and the App Engine
  • Prepare technical documentation per customer contracts
  • Write custom business rules, scripts, and policies
  • Troubleshoot configuration and scripting issues
  • Participate in requirements review sessions
  • Engage in scrum ceremonies

Benefits

  • Flexible work environment
  • Professional development opportunities
  • Exposure to cutting-edge technologies
  • Support for maintaining certifications and continuous learning
  • Collaborative team culture
  • Opportunity to work on high-impact projects
Full Job Description
JOB SUMMARY: Develop, maintain and expand custom developed ServiceNow scoped applications utilizing the Now Platform with focused on App Dev Engine. This will include front and back end components connected to a blended technology stack and also focus on interconnecting ServiceNow applications/functions into other ServiceNow applications as well as legacy systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

PRIMARY RESPONSIBILITIES:
  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software / scoped applications and solutions as required through scripting and software development using App Engine + Flow Designer
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies

SECONDARY RESPONSIBILITIES:
  • Build on current platform knowledge by learning new modules and broadening skillset
  • Maintain current certifications, keep up to date on all Delta releases
  • Support the development and growth of the scoped applications
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.


QUALIFICATIONS

Education
  • BA/BS Degree education preferred

Experience
  • 2-4 years developing scoped applications on the ServiceNow platform
  • Strong working knowledge with configuration and customization of solutions in one (1) or more of the following specializations:
  • ServiceNow Mainline solutions/Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc)
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • Experience with the NOW Mobile applications and Mobile studio for both android and iOS devices
  • Experience with Virtual Agent implementations and understanding of NLU (Natural Language Understanding) and NLP (Natural Language Processing)
  • Experience with 3rd Party Integrations Development (Connectors, REST, SOAP, MID Servers, etc)
  • Experience with SSO (Single-Sign-On) and MFA (Multi-Factor-Authentications) solutions like OKTA, Microsoft Azure AD
  • Strong working experience with JavaScript and ServiceNow JavaScript API's
  • Working proficiency in the following skills are encouraged:
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Experience with ServiceNow development methodology and the Now Platform including AppDev Engine, Flow Designer, Integration Hub, Mobile Studio, and Automated Test Framework
  • Practical knowledge or experience with Operating Systems (Linux, Windows)
  • Experience in multiple application architectures and supporting technologies
  • Experience with scripting languages such as PERL, JavaScript, Python, and Shell
  • Working knowledge of AWS, Infrastructure as Code, and DevOps preferred
  • Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies


Licenses and Certifications
  • ServiceNow Certified System Administrator required
  • ServiceNow Certified Application Developer required
  • ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) preferred
  • ITIL v3 or v4 Certification preferred


Knowledge, Skills, and Abilities
  • Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
  • Working English language proficiency: writing, reporting, verbal/oral communication
  • Experience in an Agile teams environment using Scrum and Kanban
  • Proven troubleshooting skills
  • Remain innovative, creative, and self-directed
  • Be a great leader and team player with a record of accomplishment in managing multiple complex tasks


Additional Information
  • Candidates residing in locations within BankUnited's footprint may be given preference.

About BankUnited

BankUnited, Inc. is a bank holding company headquartered in Miami Lakes, Florida, with 87 banking centers in 15 counties throughout Florida and six banking centers in the New York metropolitan area. BankUnited, Inc. provides a full range of banking services to individual and corporate customers through its subsidiaries, BankUnited, N.A. and BankUnited Investment Services, Inc. BankUnited, Inc. was founded in 2009 and is headquartered in Miami Lakes, Florida.
Learn more about BankUnited
Size
1,465 employees
Market Cap
$2.5 billion
Industry
Finance & Insurance
Net Income
$197.8 million
Founded
2009
5 Year Trend
-2%
NASDAQ
BKU
* Ladders Estimates

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