ServiceNow Consultant

SOHO Square Solutions

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of ServiceNow development experience, focusing on core ITSM modules.
  • Proficient in integrating ServiceNow with LDAP, MS Active Directory, and ADFS.
  • Experience with IT GRC development is desirable but not mandatory.
  • Knowledge of building ServiceNow Employee Self Service (ESS) portals is a plus.
  • Strong development skills in JavaScript and Angular JS, along with REST and SOAP technologies.
  • Familiarity with ITIL v3 methodologies and enterprise IT architecture.
  • Industry experience in financial services or consulting is preferred.

Responsibilities

  • Develop and implement core ITSM modules in ServiceNow.
  • Integrate ServiceNow with existing enterprise systems and Active Directory.
  • Enhance the ServiceNow platform with GRC capabilities as needed.
  • Design and build Employee Self Service portals within ServiceNow.
  • Collaborate with stakeholders to ensure optimal ITIL process compliance.
  • Maintain and optimize existing integrations with ServiceNow.
  • Ensure robust documentation of development processes and functional specifications.

Benefits

  • Opportunities for professional development and certification support.
  • Access to cutting-edge tools and technologies.
  • Collaborative and inclusive work environment.
  • Flexible working arrangements.
  • Possibility for advancement within a growing team.
Full Job Description
Strong experience in ServiceNow development as it relates to core ITSM modules such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc. is Required
Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
Experience in developing ServiceNow IT GRC (Governance, Risk & Compliance) and other non-ITSM modules a plus
Knowledge on building out ServiceNow CMS (ESS - Employee Self Service Portal)a plus
Experience in designing and developing integrations between ServiceNow and other existing (non cloud) enterprise systems
7-9 years of experience in IT industry, preferably in a financial services or consulting organization
Strong development experience using JavaScript, Angular JS and other SaaS technologies such as REST and SOAP
Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.

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