3+ years of experience with ServiceNow platform administration and maintenance
3+ years of experience as a System Administrator
ServiceNow Systems Administrator Certification is required
CompTIA Security+ Certification is required
Proficient in web technologies including JavaScript, Ajax, HTML, and CSS
Experience with LDAP integration and API Web Services
Familiar with ServiceNow development APIs and SSO configuration
Strong communication skills, both verbal and written
Responsibilities
Monitor the health and compliance of ServiceNow applications
Configure and enhance core applications like Service Catalog and Project & Portfolio
Support solutions proposed and implemented on the ServiceNow platform
Load and maintain data between ServiceNow and other systems
Deploy features and new releases of ServiceNow
Recommend and implement requirements for enhanced functionality
Conduct architectural controls and impact analysis for new requirements
Research and stay updated on ServiceNow products and technologies
Maintain a detailed overview of ServiceNow architecture
Contribute to configuration tasks and feature delivery during software releases
Optimize stability and usability through regular maintenance
Collaborate with team members to create effective technical solutions
Benefits
Flexible work environment with 100% remote options
Ongoing professional development opportunities
Access to the latest tools and technologies in ServiceNow
Supportive team culture that encourages collaboration
Health and wellness programs included
Full Job Description
Role: ServiceNow Admin Duration: Full time + Benefits Location: 100% Remote
Duties/Responsibilities:
Monitor the health, administration, usage, and overall compliance of ServiceNow and its applications.
Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.
Support implemented and proposed solutions on the ServiceNow platform.
Load, manipulate, and maintain data between ServiceNow and other systems.
Participate in deployment of features and ServiceNow releases.
Make recommendations and participate in implementing ServiceNow requirements.
Provide architectural controls and impact analysis for new requirements.
Research and stay current in ServiceNow products and applicable integrated technologies.
Create and maintain a detailed view of the ServiceNow architecture.
Contribute to ServiceNow software releases through configuration tasks and feature delivery.
Optimize stability and usability of ServiceNow through regular application maintenance.
Collaborate with team members to design best solutions for technical issues
Performs other related duties as assigned
Required Skills/Abilities:
3+ years of experience with ServiceNow platform administration, on-premises self-hosted installations, ongoing operations, and maintenance of the environment
3+ years of System Administrator experience
ServiceNow Systems Administrator Certification
CompTIA Security+ Certification
Experience working with Web technologies, including JavaScript, Ajax, HTML, and CSS.
Experience with LDAP integration and Web Service integration such as API Web Services
Experience with ServiceNow development APIs and Single Sign-On configuration and administration
Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
Possess effective interpersonal, verbal, and written communication skills
