Service Sales Representative

Gutor

$115K — $125K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree or Diploma in Electrical/Electronics or Business
  • 3-5 years of sales experience
  • Strong sales, business development, and prospecting capabilities
  • Proven negotiation, influencing, and closing skills
  • Ability to build and maintain long-term client relationships
  • Customer-focused mindset with strong client service orientation
  • Excellent presentation, communication, and interpersonal skills

Responsibilities

  • Sells products by establishing contact and developing relationships with prospects & recommending solutions.
  • Maintains relationships with clients by providing support, information, and guidance, and researching new opportunities.
  • Establishes and develops business relationships with customers to generate new sales.
  • Analyzes market potential and determines the value of existing and prospective customers.
  • Creates and manages a customer value plan detailing profiling and opportunity identification.
  • Maintains quality service by enforcing organizational standards.
  • Meets assigned sales targets within the territory.

Benefits

  • Performance-based bonus
  • Paid holidays and vacation
  • Comprehensive health, dental, and vision coverage
  • Life Insurance and AD&D coverage
  • Short-Term and Long-Term Disability benefits
  • Health Care Spending Account (HCSA)
  • 24/7 Telemedicine access
  • Employee Assistance Program (EAP)
  • Emergency Travel Assistance
  • Optional Life and AD&D Insurance
Full Job Description
• Builds business by identifying and selling prospects & maintaining relationships with clients. • Achieves maximum sales profitability, growth and account penetration within an assignedterritory and/or market segment by effectively selling the company's products and/or related services. • Personally contacts and secures new business accounts/customers. Main responsibilities: • Sells products by establishing contact and developing relationships with prospects & recommending solutions. • Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements. • Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services. • Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization. • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. • Maintains quality service by establishing and enforcing organization standards. • Meeting sales targets set for the territory. • Updating customer data base, record and process orders. • Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses. • Resolves customer complaints by investigating problems, developing solutions, preparing reports & making recommendations to management. • Contributes to team effort by accomplishing related results as needed. • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. • Customer Care:Employees in this position must prioritize customer care and maintain strong relationships with customers, recognizing them as the top priority. Secondary duties: • Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups . • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. • Recommends changes in products, service, and policy by evaluating results and competitive developments. • Identifies advantages and compares organization's products/services. • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options. Travel Required: Availability to travel 40% of the time nationally. Occasional international travel required. Required qualifications: • Degree or Diploma in Electrical/Electronics or Business • 3-5 years of sales experience. Required Competencies: • Strong sales, business development, and prospecting capabilities • Proven negotiation, influencing, and closing skills • Ability to build and maintain long-term client relationships • Customer-focused mindset with strong client service orientation • Excellent presentation, communication, and interpersonal skills • Ability to consistently achieve sales targets and business objectives • Strong territory/account management and sales planning skills • Self-motivated, results-oriented, and able to work independently • Creative problem-solving and proactive decision-making abilities • Strong product knowledge and ability to articulate value propositions effectively What we offer: • The base salary rangefor this position is $115,000-$125,000 CAD, depending on experience and qualifications. • Performance-based bonus • Paid holidays and vacation • Comprehensive health, dental, and vision coverage • Life Insurance and AD&D coverage • Short-Term and Long-Term Disability benefits • Health Care Spending Account (HCSA) • 24/7 Telemedicine access • Employee Assistance Program (EAP) • Emergency Travel Assistance • Optional Life and AD&D Insurance

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