Service Project Manager

Siemens Energy

$90K — $120K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or related field, or equivalent experience
  • 5+ years of experience in technical work support related field
  • Knowledge of profit business principles and familiarity with time and material jobs
  • Strong organizational and time management skills
  • Experience with SAP and familiarity with computerized data display and controls
  • Salesforce experience preferred

Responsibilities

  • Schedule engineers for jobs in coordination with project technical leads
  • Support logistics for material ordering and movement
  • Engage with customers for order execution through written and verbal communication
  • Address and escalate billing and costing issues to management
  • Provide engineering documentation support including obtaining reports and other required documentation
  • Manage billing and invoicing processes, as well as revenue forecasting

Benefits

  • Career growth and development opportunities
  • Supportive work culture
  • Company paid health and wellness benefits
  • Paid time off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
Full Job Description
A Snapshot of Your Day

Electrification - Automation - Digitalization (EAD) is in search of a Service-Projects manager to lead new and existing service contracts, as well as modernization programs.

This will be an exciting role which will require someone who is able and willing to support a variety of different activities and responsibilities in a fast-paced growing environment! Responsibilities include direct customer communication, personnel scheduling, logistics support for material and people, parts ordering, documentation support, supporting proposal efforts, billing support, resolving competing objectives for positive outcome, and overall commercial responsibility for revenue forecasting of the orders that you'll manage.

The successful candidate will have a background in supporting engineers, project managers and field service engineers in an industrial engineering type environment. The selected candidate will also have strong multitasking skills, ability to learn and be an independent worker able to manage their assignments with minimal supervision.

How You'll Make an Impact
  • Scheduling engineers for ongoing jobs that you are coordinating in conjunction with the technical lead engineer for the project
  • Part Ordering, Expediting, and Logistics Support
  • Customer interaction in facets of order execution as needed - verbal & written
  • Raise issues to management for resolution on orders billing and costing
  • Engineering Documentation Support obtaining timesheets, expenses, reports, specification documents and other related items
  • Billing and Invoicing, Service Time Tracking, revenue forecasting
What You Bring
  • Bachelor's Degree (Engineering Degree or related field is preferred), or equivalent experience
  • 5+ years of experience in technical work support related field. Those with more experience may be considered for a more senior level position.
  • Demonstrated skills in profit business principles; Familiarity with jobs on a time and material basis.
  • Strong organization and excellent time management.
  • SAP experience, an aptitude for technical knowledge and principles, and familiarity with computerized data display and controls preferred
  • Salesforce experience preferred

Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

You will be part of a dedicated team focused on delivering exceptional technical support and solutions for our customers. Your expertise will contribute to our mission of providing reliable and innovative energy solutions.

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Rewards
  • Career growth and development opportunities
  • Supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs

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