Job DescriptionThe Service Portfolio Manager will manage and maintain the client's Service Portfolio to ensure offerings reflect customer needs and align with program objectives. Analyze service usage and performance data, make portfolio-level decisions, and oversee the lifecycle management process for services from conception to retirement. The Service Portfolio Manager will work with technical teams to evaluate, prioritize, and define service offerings as the clients System evolves. Collaborate with business analysis and customer success teams to align the overall portfolio with organizational goals and market demands. The Service Portfolio Manager will develop and maintain service-related strategy documentation, coordinate with communications to promote offerings, and implement portfolio management tools. Stay current with industry best practices in service portfolio management and ITSM.
Nice to have:- Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology or Software Engineering, OR possess a DoD 8140 Certification
Equivalent Training:Completion of one of the following accepted training programs:
- Cyber 101
- IT Investment/Portfolio Manager (Advanced) Playlist
Professional Certification:Holding one of these certifications:
- CCISO
- CISM
- CISSO
- CISSP
- FITSP-A
- FITSP-M
- GCSA
- GFACT
- GSLC
2. 8 years of experience managing IT/service portfolios and catalogs in a technical enterprise
3. Strong organizational and communication skills
Security Clearance:- Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of
California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$106,300-$221,100 USD
