Position - Service Proposal Specialist
Location: Preference is Raleigh, North Carolina
Your mission:Identify and nurture opportunity from inbound generated leads as well as focused, proactive outbound sales activity. Building and maintaining relationships with key stakeholders within your customer base and the Schneider Electric Business is fundamental to the success in role. You will be required to understand a technical offer and the part it plays in the wider Schneider solution for the customer.
Your Main Responsibilities:- Support the sales organization by identifying, qualifying, and quoting service parts opportunities for existing and prospective customers.
- Prepare accurate parts quotations, pricing, and proposals for repair, maintenance, retrofit, modernization, and service agreement-related opportunities.
- Proactively follow up on parts quotations and customer inquiries to maximize conversion rates and ensure a positive customer experience.
- Develop strong relationships with customers and internal stakeholders to understand equipment lifecycle needs and identify opportunities for replacement, upgrade, and modernization solutions.
- Collaborate closely with local sales teams, service technicians, procurement, and operations teams to ensure timely and accurate delivery of parts solutions.
- Maintain a thorough understanding of Schneider Electric's Digital Energy, Power, Building Automation, and related service parts portfolios.
- Research legacy equipment and identify compatible replacement, retrofit, and upgrade options to support customer reliability and sustainability goals.
- Maintain exceptional levels of customer interaction through prompt communication, responsiveness, and professional support.
- Accurately manage opportunity, quotation, and customer information within Schneider Electric systems, ensuring all reporting and forecasting requirements are met.
- Participate in ongoing product, technical, and sales training to expand knowledge of Schneider Electric products, services, and value propositions.
QUALIFICATIONS
We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
This job might be for you if you:- Hold a four-year engineering or business degree.
- Have a technical or engineering background, and are familiar with building construction, HVAC, and building automation/smart building technology.
- Like selling, but are looking for a flexible work environment.
- Enjoy customer service.
Ready to make your mark? We'd love to hear from you!
For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.