EIS Group

Service Order Coordinator

EIS Group$79K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access)
  • Ability to summarize and communicate moderately complex information
  • High level of customer service skills
  • Active listening and problem solving skills
  • 1-3 years of relevant work experience
  • Experience collaborating with stakeholders

Responsibilities

  • Schedule and coordinate internal and contracted service order work
  • Monitor service order schedule to achieve goals
  • Schedule follow-up work orders and manage special order parts installation
  • Utilize the YARDI database for service process management
  • Ensure accurate coding and classification of work orders
  • Verify labor and parts entries on all work orders

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays
  • Remote work flexibility
  • Professional development and career growth opportunities
  • Performance-based bonus opportunities
Full Job Description
About the job Service Order Coordinator
Overview
The Service Order Coordinator is responsible for verifying data integrity of service orders, coordinating service order work, and ensuring materials and parts are assigned to work orders. Key focus includes: Scheduling and coordination of service order work (Internal and Contracted)
Responsibilities
  • Scheduling and coordination of service order work (Internal and Contracted)
  • Monitor service order schedule to ensure appropriate goals and targets are met
  • Schedule follow up work orders and coordinate special order parts installation
  • Utilize the YARDI database to manage the service process
  • Ensure work orders are coded and classified correctly
  • Verify that labor and parts entries are entered on all work orders
Skills & Qualifications
  • Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access)
  • Ability to summarize and communicate moderately complex information
  • High level of customer service skills
  • Active listening and problem solving skills
Experience
  • Minimum 1 - 3 years previous work-related experience required
  • Experience working with stakeholders and delivering outcomes.
Education
  • High School diploma or GED required
  • Bachelor's degree in Business Management prefeable

Compensation & Benefits
  • Pay: $38.00-$46.00 per hour
  • Annual Salary: $79,040-$95,680
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays
  • Remote work flexibility
  • Professional development and career growth opportunities
  • Performance-based bonus opportunities


Package Details

About EIS Group

EIS Group is a global innovator, providing the insurance industry with transformational platforms to enable their success. We are committed to delivering tools, digital enablement, and exploring emerging technologies that drive efficiency and empower clients to reimagine their businesses. Our vision is to be the leading provider of digital insurance solutions that enable our customers to innovate, differentiate, and grow their business.
Learn more about EIS Group
Size
1,000 employees
Industry
Founded
1950

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