Service Operations Manager

Stark Tech Group

$93K — $124K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical Engineering, Electronics, Electrical Engineering, or Information Technology.
  • Minimum of 5 years' experience with mechanical and/or control systems.
  • Advanced knowledge of HVAC, control theory, and building automation systems.
  • Strong skills in customer consultation and service sales.
  • Leadership experience in a technical environment is a plus.

Responsibilities

  • Ensure high-level customer satisfaction through effective consultation and service coordination.
  • Lead and mentor technical staff to enhance team performance.
  • Drive service sales initiatives to meet profitability goals.
  • Manage and oversee operations in the construction or HVAC sectors.
  • Implement best practices for service delivery and customer engagement.

Benefits

  • Opportunity for career advancement in a growing company.
  • Access to continued education and training programs.
  • Work with cutting-edge technology in the HVAC and building automation industry.
Full Job Description
Job Requirements

The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.

Compensation

The expected pay range for this position is $93,007-$124,009 annually , depending on experience, qualifications, and geographic location.

Stark Tech reasonably expects to pay within this range at the time of hire. Individual compensation is determined based on several factors including experience, education, certifications, skills, internal equity, and market conditions.

Work Experience
  • Bachelor's degree in Mechanical Engineering, Electronics, Electrical Engineering or Information Technology.
  • At least five (5) years' experience working with mechanical and/or control systems.
  • Advanced knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems and other building sub-systems required.

Additional skills preferred but not required
  • Three (3) years' supervisory experience.
  • Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, BacNet, etc) preferred.

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