RDO Equipment Co.

Service Operations Manager

RDO Equipment Co. • $85K — $115K *
Imperial, CA 92251In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in service operations or related field.
  • Strong customer-oriented mindset with a focus on building relationships.
  • Proficient in technology and systems relevant to service operations.
  • Prior experience coaching and developing team leaders is beneficial.
  • Valid work authorization for employment in the U.S.

Responsibilities

  • Lead service department operations for efficiency and profitability.
  • Develop and mentor Service Managers to enhance team performance.
  • Manage workflow, scheduling, and work orders to meet operational goals.
  • Build and maintain strong customer relationships to facilitate growth.
  • Drive safety initiatives and promote a culture of accountability within teams.

Benefits

  • Competitive compensation reflecting experience and expertise.
  • Comprehensive benefits package supporting employee well-being.
  • Opportunities for leadership development and professional growth.
  • Recognition of team member achievements and contributions.
  • Engagement in community involvement initiatives.
Full Job Description
As a Service Operations Manager, you'll lead high performing service teams in Indo and Imperial, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you're energized by leadership, accountability, and making a real impact, this role puts you right at the center of it. Don't wait-apply today.

What's In It For You:

  • $85000 - $115000
  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
  • A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.


What You Will Do:

  • Lead service operations: Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
  • Develop leaders: Coach and support Service Managers to drive performance and growth.
  • Manage workflow and results: Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
  • Strengthen customer relationships: Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
  • Champion safety and culture: Lead safety efforts and foster an engaged, accountable work environment aligned with company values.
  • For a complete list of duties and responsibilities, view the full job description here.


What You Will Need:

  • Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
  • Customer-focused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
  • Tech-savvy: Confidence using computers and systems, with the ability to learn new tools quickly.
  • Industry experience: Familiarity with our industry is a plus but not required-we'll support your learning.
  • Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.


Why You'll Love It Here:

  • Renovated shop: The Imperial service shop was recently renovated to better support our technicians and customers.
  • Team member recognition: Celebrating team member achievement is common here.
  • Diverse customer base: Farmers depend on the Imperial and Indo teams all year.
  • Community involvement: Supporting the community is important to these teams, you'll have the opportunity to do this.


About RDO Equipment Co.

RDO Equipment Co. is a family-owned company founded in 1968 that sells and supports agriculture, construction, environmental, irrigation, positioning, and surveying equipment from manufacturers including John Deere, Vermeer, and Topcon. The company has more than 75 locations across the United States, Europe, and Russia. RDO Equipment Co. also offers equipment rental, parts, and service, and has a division that specializes in pre-owned equipment. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact, including using solar power at some of its locations.
Learn more about RDO Equipment Co.
Size
5,200 employees
Industry
Manufacturing & Automotive
Net Income
$50 million
5 Year Trend
+5%
Revenue
$2.3 billion
NASDAQ
RDO
* Ladders Estimates

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