RDO Equipment Co.

Service Operations Manager

RDO Equipment Co. • $100K — $120K *
Idaho Falls, ID 83401In-Person
Technical Services
Less than 5 years of experience
Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Proven leadership experience managing teams and driving accountability
  • Customer-focused mindset with a commitment to exceptional service
  • Tech-savvy with proficiency in using operational tools and systems
  • Familiarity with industry dynamics is advantageous but not mandatory
  • Valid work authorization to work in the U.S. without company sponsorship

Responsibilities

  • Lead service operations to ensure efficiency and alignment with company goals
  • Develop and coach Service Managers to enhance team performance
  • Manage operational workflows to achieve financial objectives
  • Strengthen customer relationships through proactive engagement
  • Champion workplace safety and foster a positive company culture

Benefits

  • 32% bonus potential
  • Comprehensive benefits package for employee well-being
  • Strong company culture reflective of core values
  • Opportunities for professional growth and skill development
  • Participate in team-building events and activities
Full Job Description
As a Service Operations Manager, you'll lead high-performing service teams, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you're energized by leadership, accountability, and making a real impact, this role puts you right at the center of it. Don't wait-apply today.

What's In It For You:

  • $100,000-$120,000 / year
  • 32% bonus potential
  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
  • A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.


What You Will Do:

  • Lead service operations: Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
  • Develop leaders: Coach and support Service Managers to drive performance and growth.
  • Manage workflow and results: Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
  • Strengthen customer relationships: Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
  • Champion safety and culture: Lead safety efforts and foster an engaged, accountable work environment aligned with company values.
  • For a complete list of duties and responsibilities, view the full job description here.


What You Will Need:

  • Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
  • Customer-focused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
  • Tech-savvy: Confidence using computers and systems, with the ability to learn new tools quickly.
  • Industry experience: Familiarity with our industry is a plus but not required-we'll support your learning.
  • Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.


Why You'll Love It Here:

  • Great culture: Team building is important here. Participate in regular events like company BBQs and outings.
  • Tight-knit team: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
  • Supportive management: Management invested in your success.
  • A dynamic environment: where no two days are the same.
  • Opportunities to: grow, learn, and lead in the industry.


About RDO Equipment Co.

RDO Equipment Co. is a family-owned company founded in 1968 that sells and supports agriculture, construction, environmental, irrigation, positioning, and surveying equipment from manufacturers including John Deere, Vermeer, and Topcon. The company has more than 75 locations across the United States, Europe, and Russia. RDO Equipment Co. also offers equipment rental, parts, and service, and has a division that specializes in pre-owned equipment. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact, including using solar power at some of its locations.
Learn more about RDO Equipment Co.
Size
5,200 employees
Industry
Manufacturing & Automotive
Net Income
$50 million
5 Year Trend
+5%
Revenue
$2.3 billion
NASDAQ
RDO
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at RDO Equipment Co.

More Technical Services Jobs

Find similar Service Operations Manager jobs:

NationwideIdaho Falls, ID