Service Now Engineer

National Indemnity Company

$80K — $110K *
Omaha, NE 68104In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer sciences or a related field
  • Experience in Identity and Access Management; focusing on Authentication, Authorization, Group, and Role Management
  • Basic knowledge of ITIL concepts and procedures
  • Experience with development platforms and container deployment
  • Ability to adapt and learn new technologies and coding languages

Responsibilities

  • Develop and configure automation solutions to improve operational efficiencies
  • Deliver production-ready reference implementations for team use
  • Establish integration points and secure systems for automation
  • Maintain coding best practices in line with company standards
  • Document IT automation opportunities and processes aligning with business goals

Benefits

  • 100% employer match on retirement plan up to 5%
  • Comprehensive medical, dental, and vision coverage for employees and dependents
  • Access to a dedicated Learning & Development program
  • 100% upfront Educational Reimbursement
  • Free access to a fitness center and wellness portal
  • Competitive time off policies including parental leave
  • Employee Assistance program for personal and professional needs
Full Job Description
The Production Automation Engineer uses expertise in developing and maintaining automation solutions to increase productivity and efficiency through software automation.

This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment. This position is not eligible for employer visa sponsorship.

What will you do?
  • Develop, code, and configure projects related to automation of systems, processes and reporting for greater operational efficiencies across a variety of applications related to IT and other departments
  • Create and deliver working, production-ready reference implementations that can be leveraged easily by teams
  • Create points of integration and secure systems to provide greater operational efficiencies through automation solutions.
  • Help to establish and maintain coding best practices, methods, and design patterns in accordance with company and industry standards
  • Design, create, maintain, and document IT automation opportunities, processes, and reports aligning business goals with IT services as well as enabling optimal security, performance, and greater operational efficiencies


What are we looking for?
  • Bachelor's degree in computer sciences or related field
  • Identity and Access Management; Authentication, Authorization, Group, and Role Management
  • Basic knowledge of commonly used concepts, practices, and procedures for ITIL and other IT-related items
  • Experience with development platforms and container deployment


Who would excel in this role?
  • Someone with Experience in configuration management, test-driven development, and release management
  • Someone with excellent analytical and troubleshooting skills
  • Someone with flexibility, adaptability, and desire to learn new languages and technologies
  • Someone with strong collaboration skills, with a demonstrated ability to work well as part of a team


We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!

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