Service Now Developer (Specialist - Package Implementation)

LTM

$90K — $120K *
Tampa, FL 33647In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years of ServiceNow development and configuration experience, especially in HR Scoped applications with a SNOW partner
  • Strong background in systems analysis and software application programming
  • Proven project management skills with a history of successful project implementation
  • Familiarity with consulting project management techniques
  • Ability to perform under pressure and adjust to changing requirements
  • Experience with complex integrations, particularly with HR Payroll systems like Workday
  • Proficient in JavaScript, JSON, and API programming; knowledge of SQL and NoSQL is a plus

Responsibilities

  • Develop and configure ServiceNow applications, focusing on HRSD functionality
  • Manage and lead successful project implementations from inception to delivery
  • Analyze system requirements and coordinate with stakeholders on project scope
  • Implement and support complex integrations between HR systems and ServiceNow
  • Set up and configure Virtual Agent features and Integration Hub functionalities
  • Ensure compliance with the service development lifecycle and support processes
  • Document all system configurations and maintain clear communication with team members

Benefits

  • Hybrid work model offering flexibility between office and remote work
  • Opportunities for professional development and skill certifications in ServiceNow
  • Supportive team environment encouraging collaboration and individual contributions
  • Engagement in innovative projects that drive business value
Full Job Description
Role description

Title: ServiceNow Developer

Location: Tampa, FL (Hybrid)

Primary Skill - HRSD
  • Minimum 6-8 years of experience of ServiceNow development and configuration preferably within the HR Scoped application with a SNOW partner
  • Experience in systems analysis and programming of software applications
  • Experience in managing and implementing successful projects
  • Working knowledge of consulting project management techniques methods
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Experience with complex integrations preferably between HR Payroll Time and Attendance Workday preferred
  • Experience with setting up Virtual agent and configuration changes is a must and knowledge on Integration hub is a plus
  • Experience with JavaScript JSON Java and API programming strongly desired
  • Experience with SQL NoSQL and Relational Database development desired
  • Experience with test driven development agile practices and tools desired
  • Knowledge of all phases of system development lifecycle including production support
  • Strong analytical skills interpretive and evaluative skills
  • Strong organizational skills across multiple threads of work streams
  • Outstanding documentation presentation and interpersonal skills
  • Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients
  • Must be service oriented team player work independently
  • Must be able to work flexible hours including support on release weekend
  • Proven analytical data analysis organization and presentation skills
  • Demonstrated ability to manage a diverse project portfolio
  • Consistently passionate for research ideation and exploration with understanding of business analysis procedures and concepts
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Any of this below mentioned certification is required.

Technology / Skill

Certificate Name

Certificate Provider

Role Level

Certificate Information

Proctored

Proctoring Agency

ServiceNow

ServiceNow: Certified Application Developer

ServiceNow

Junior, Standard

Y

PearsonVue

ServiceNow

ServiceNow: Certified Technical Architect

ServiceNow

Senior

Y

PearsonVue

ServiceNow

ServiceNow: Certified Master Architect

ServiceNow

Expert

Y

PearsonVue

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