Main Line Health

Service Now Developer

Main Line Health • $85K — $131K *
Berwyn, PA 19312In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 1-3 years of experience with ServiceNow platform
  • Experience configuring core ServiceNow modules (Incident, Problem, Change, Service Catalog, etc.)
  • Hands-on experience with workflows, business rules, and system configurations
  • Basic scripting knowledge in JavaScript, XML, HTML, SQL, or PowerShell
  • Understanding of IT Service Management (ITSM/ITIL) processes
  • Strong analytical and problem-solving abilities
  • Excellent collaboration and communication skills

Responsibilities

  • Develop and support ServiceNow ITSM solutions across core modules
  • Build and improve workflows to enhance service delivery
  • Translate business and end-user needs into functional system solutions
  • Perform system configuration, customization, and scripting
  • Support integrations with third-party systems and enterprise technologies
  • Participate in testing, deployment, and ongoing system improvements
  • Contribute to platform stability and continuous improvement of services
  • Engage in an on-call rotation for operational support needs

Benefits

  • Up to 240 hours (6 weeks) of paid time off annually
  • Comprehensive medical, dental, and vision coverage
  • 100% Employer-Funded Pension Plan + 403(b) Match
  • Tuition reimbursement of up to $6,000 annually
  • Professional development, training, and certification support
  • Employee discounts on services and activities
  • Free employee parking
Full Job Description
ServiceNow Developer

Location: Radnor, PA (Hybrid)

Schedule: Full-Time Day Schedule (On-Call Rotation)

Compensation: $85,155.20 - $131,913.60

Benefits & Perks
  • Up to 240 hours (6 weeks) of paid time off annually
  • Comprehensive medical, dental, and vision coverage
  • 100% Employer-Funded Pension Plan + 403(b) Match
  • Tuition reimbursement of up to $6,000 annually
  • Professional development, training, and certification support
  • Employee discounts on services and activities
  • Free employee parking


What You'll Do
  • Develop, configure, and support ServiceNow ITSM solutions across core modules
  • Build and enhance workflows to improve service delivery and reduce process gaps
  • Translate business and end-user requirements into functional system solutions
  • Perform system configuration, customization, and scripting (e.g., business rules, UI policies, catalog items)
  • Support integrations with third-party systems and enterprise technologies
  • Participate in testing, deployment, and ongoing system enhancements
  • Contribute to platform stability, performance, and continuous improvement
  • Participate in an on-call rotation to support operational needs


Team Collaboration & Growth

While this role does not include formal leadership responsibilities, you will play an important role in supporting team success and platform development.

In this role, you will:
  • Partner with senior engineers and architects to deliver effective technical solutions
  • Collaborate with stakeholders to understand requirements and improve user experience
  • Contribute to knowledge sharing and team best practices
  • Build technical expertise and grow within the ServiceNow platform


What You Bring

Required
  • 1-3 years of experience working with the ServiceNow platform
  • Experience configuring core ServiceNow modules (Incident, Problem, Change, Service Catalog, etc.)
  • Hands-on experience with workflows, business rules, UI actions/policies, and system configurations
  • Basic scripting experience (JavaScript, XML, HTML, SQL, or PowerShell)
  • Understanding of IT Service Management (ITSM/ITIL) processes
  • Ability to translate business requirements into technical solutions
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong collaboration and communication skills


Preferred
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundation certification
  • Experience with integrations (SOAP, REST, web services)
  • Familiarity with LDAP, Active Directory, ADFS, or SSO
  • Experience supporting application lifecycle processes (design, development, testing, deployment)
  • Experience promoting update sets across ServiceNow environments
  • Experience in healthcare or a highly regulated environment

About Main Line Health

Main Line Health is a non-profit health system that operates hospitals and health centers in the Philadelphia suburbs. The system was founded in 1985 and is headquartered in Bryn Mawr, Pennsylvania. Main Line Health's hospitals offer a range of medical services, including cancer care, heart and vascular care, orthopedics, and women's health. The system also operates a home health care agency and a hospice program. Main Line Health is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
Learn more about Main Line Health
Size
11,000 employees
Industry
Healthcare
Founded
1902
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Main Line Health

More Information Technology Jobs

Find similar Service Now Developer jobs:

NationwideBerwyn, PA