Service Manager

Dilawri

$80K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in automotive roles required
  • 3 years in a managerial capacity demanded
  • Customer service expertise essential
  • Proficiency in Reynolds/CDK software preferred
  • Strong organizational skills needed
  • Technical knowledge relevant to automotive service a plus
  • Previous service manager experience advantageous

Responsibilities

  • Implement systems, procedures, and processes effectively
  • Maintain profitability across all service areas
  • Ensure high customer satisfaction ratings consistently
  • Track performance metrics of Service Advisors and Technicians
  • Achieve departmental objectives and targets
  • Forecast and monitor monthly sales and expenses

Benefits

  • Discounted employee vehicle purchase program
  • Job-specific coaching and training
  • Comprehensive health and dental plans
  • Employee wellness and assistance programs
  • Social events for employee engagement
Full Job Description
Dilawri Group is now actively searching for a Service Manager to join the team at Vaughan Chrysler.

Pay Rate: $80,000 - $130,000 + (this is inclusive of salary and bonus earning potential)

Responsibilities:
  • Implementing all systems, procedures and processes
  • Maintaining high profitability in all areas
  • Maintain a high customer satisfaction percentage rating at all times
  • Tracking performance of Service Advisors and Technicians
  • Attaining department objectives
  • Forecast, target and track monthly sales, profits and expense objectives

Qualifications:
  • Superior customer service skills
  • Technical knowledge
  • Excellent organizational and time management skills
  • Knowledge of Reynolds/CDK software
  • 5 years of Automotive experience required
  • 3 years of Managerial experience required
  • Service Manager experience an asset
  • Automotive dealership experience an asset

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

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