Rentokil Initial

Service Manager

Rentokil Initial$62K — $101K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree required; Bachelor's preferred
  • Valid driver's license required
  • 1-2 years of related experience preferred
  • Willingness to relocate is desirable
  • Proven leadership and motivational skills
  • Strong communication abilities, both verbal and written
  • Effective problem-solving skills with practical solutions
  • Ability to build rapport with customers and employees
  • Detail-oriented with a strong focus on safety
  • Basic/intermediate math skills for calculations required

Responsibilities

  • Monitor branch scheduling and pest technician routes
  • Ensure compliance with regulatory and safety standards
  • Address customer concerns and resolve issues
  • Inspect and evaluate Pest Technicians' performance
  • Maintain inventory levels of pest control products
  • Facilitate training for sales and service teams

Benefits

  • Benefits start on the first day for full-time colleagues
  • Comprehensive training and licensure covered by the company
  • Company vehicle, gas card, cell phone, and laptop provided
  • Opportunities for advancement and career growth
  • Medical, dental, and vision coverage plus discounts on products
  • Short/long-term disability and life insurance
  • Paid time off available
Full Job Description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

What is this role about?

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a 7Day-in-the-Life8 look like?

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:

  • Monitoring branch scheduling and ensuring pest tech routes are successfully completed
  • Ensuring regulatory compliance and safety standards are met or exceeded
  • Responding to customer concerns, including resolving cancellation requests
  • Inspecting and evaluating the performance of Pest Technicians
  • Monitoring and maintaining inventory levels of pest control products
  • Facilitating continual training of local sales and service teams

What do I need to be successful?

  • An associates degree (A four year degree is highly desirable)
  • Must possess a valid drivers license from state of residence
  • Having 1-2 years of related experience is very helpful, but not required
  • Willingness to relocate is highly desirable
  • You are able to effectively lead and motivate others
  • You have strong communications skills 6 impersonal, written, presenting
  • You are good at problem solving and coming up with practical solutions
  • You are able to build rapport easily and establish trust with customers and employees
  • You are detailed oriented and understand the importance of safety
  • You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
  • Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Why should I choose Terminix?

In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.

  • Comprehensive training and licensure, all paid by the company
  • Company vechicle, gas card, cell phone, and laptop
  • Highly competitive compensation
  • Opportunities for advancement and career growth
  • Medical, dental and vision coverage + discounts on Terminix brands
  • Short/long-term Disability and Life Insurance
  • Paid time off

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Pay Range

Yearly: $62,700.00 - $101,200.00

About Rentokil Initial

Rentokil Initial is a British business services company that provides a range of services, including pest control, hygiene services, and workwear. The company was founded in 1925 and is headquartered in Camberley, UK. Rentokil Initial operates in over 80 countries and has a workforce of over 40,000 employees. The company is divided into four main business segments: pest control, hygiene, workwear, and plants. Rentokil Initial is one of the largest pest control companies in the world and has a significant presence in the UK and Europe.
Learn more about Rentokil Initial
Size
46,000 employees
Market Cap
$15.6 billion
Industry
5 Year Trend
+6.4%
NASDAQ

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