Service Manager

Morgan Properties

• $85K — $100K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of maintenance experience in a supervisory role.
  • Valid driver's license and personal vehicle required.
  • One-year technical certificate or equivalent experience is preferred.
  • HVAC/EPA/CFC Certification is a plus.
  • Strong leadership and team development skills.

Responsibilities

  • Interview, hire, and train new maintenance team members.
  • Develop and lead maintenance staff in diagnosing and resolving issues.
  • Mentor maintenance technicians to enhance their skills and knowledge.
  • Provide expert troubleshooting in HVAC, plumbing, and electrical systems.
  • Establish a 24-hour on-call schedule and be available for emergencies.
  • Collaborate with office staff to ensure resident satisfaction with maintenance services.
  • Manage inventory of maintenance materials and supplies.
  • Implement preventive maintenance schedules and inspect community buildings.

Benefits

  • Up to 100% rent discount on living accommodations.
  • Quarterly bonus of $300 through Morgan Essentials.
  • Daily on-call appreciation pay of $15 for emergency availability.
  • Comprehensive medical, dental, and vision benefits.
  • 401(k) plan with company matching.
  • Generous paid time off including 10 holidays and sick leave.
Full Job Description
Now hiring Service Managers! We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws. As a Service Manager, you will be expected to:
  • Interview, hire and train new team members.
  • Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
  • Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
  • Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
  • Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
  • Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
  • Manage and organize inventory of all maintenance materials.
  • Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
  • Regularly inspect community buildings, including vacant units.
  • Planning, assigning, and directing the maintenance team.
Compensation & Incentives
  • Base Pay: $85,000 - $100,000 / per year
  • Up to 100% Rent Discount
  • Property Staff Shared Renewal Commissions
  • Morgan Essentials: $300 quarterly
  • On-Call Appreciation: $15/day for holding the on-call phone
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave
Hours & Schedule:
  • Monday - Friday: 8:00am - 5:00pm
  • Paid rotating on-call participation required
  • Must be available and prepared for emergency events
  • *Schedule subject to change based on business needs
What we'll expect from you:
  • Active and valid driver's license and personal vehicle.
  • HVAC/EPA/CFC Certification preferred.
  • One-year certificate, 5+ years of related experience, or equivalent education and experience.
#AC4103 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

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