Equity Apartments

Service Manager - Longacre

Equity Apartments • $76K — $93K *
Manhattan, NY 10020In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent
  • Strong hands-on maintenance experience in plumbing, electrical, HVAC, and repairs
  • Experience leading or supervising maintenance staff
  • Knowledge of federal and state housing laws
  • Valid driver’s license and reliable transportation
  • Proficient in maintenance software and strong communication skills
  • Ability to work flexible shifts, including weekends

Responsibilities

  • Lead and develop a team of maintenance professionals
  • Ensure timely completion of maintenance requests
  • Perform hands-on maintenance as needed
  • Oversee preparation of market-ready apartments
  • Manage scheduled inspections and preventative maintenance
  • Handle emergency and special maintenance projects
  • Collaborate with Community Manager on budgeting and operational improvements

Benefits

  • Medical, dental, and vision care
  • Paid holidays, vacation time, and sick leave
  • 401(k) retirement savings with company match
  • Rent discounts
  • Paid hours for community service
  • Opportunities for career growth and skill-building classes
Full Job Description
Job Description

If you're looking to take the next step in your maintenance career - leading a team, solving complex problems, and making sure everything runs seamlessly for our residents in New York - then our Maintenance Manager role is the perfect fit.

As a Maintenance Manager, you'll play a vital role in ensuring residents enjoy a well-maintained and welcoming home:

  • Leading, coaching and developing a team of maintenance professionals
  • Ensuring maintenance requests are completed promptly, professionally and to Equity Residential standards
  • Supporting and stepping in on hands-on maintenance when needed - electrical, plumbing, HVAC, appliances, painting, repairs and more
  • Overseeing preparation of market-ready apartments and maintaining common areas and grounds
  • Managing scheduled maintenance, inspections and preventative maintenance programmes
  • Handling emergency response, on-call duties and special maintenance projects
  • Partnering with the Community Manager on budgets, capital projects, planning and operational improvements
  • Ensuring compliance with all federal and state housing laws, safety requirements and company policies

In return, you'll be getting:

    • Competitive pay based on experience, plus overtime opportunities and performance incentives
    • The opportunity to share in our joint success through the Employee Share Purchase Plan (ESPP) at a 15% discount
    • $76,198 - $93,130/annual salary *The salary is the annualized amount of the hourly rate. Additionally, the position is eligible for overtime, and an annual performance bonus up to 10% of the annualized salary

But pay is only the start...

Wellbeing that works for you:

  • Physical: Medical, dental, and vision care
  • Social: Paid holidays, vacation time, paid sick leave, and new parent benefits
  • Financial: Competitive pay, 401(k) retirement savings, and rent discounts
  • Community: Paid hours to give back through service
  • Career: Opportunities to grow your career through skill-building classes, leadership classes and regular reviews for promotion.
  • Location: Experience the energy and buzz of New York and keep things running smoothly in the Big Apple

What You'll Need to Thrive:

    • High School Diploma or equivalent
    • Strong hands-on maintenance experience across plumbing, electrical, appliances, HVAC, interior repairs and painting
    • Experience leading, coaching or supervising maintenance staff (or clear leadership potential)
    • Knowledge of federal and state apartment housing laws and safe working practices
    • Valid driver's licence, good driving record, auto insurance and reliable transportation
    • Confident use of smartphones and maintenance software, with strong written and verbal communication skills in English
    • Flexibility to work any assigned shift, including weekends, and availability for emergency on-call duties
    • Physical capability to lift up to 50 lbs, work at heights, kneel, crouch, shovel, and perform a wide range of physical tasks
  • Own smartphone for certain job duties, compliant with company security requirements

How We Deliver a Winning Performance:

  • Lead with curiosity, challenge assumptions and share knowledge
  • Set the standard by modelling professionalism and positive communication
  • Take smart risks, collaborate openly and celebrate team success
  • Solve problems with a proactive mindset and do what's right - especially when it's hard
  • Stay adaptable, organised and accountable while supporting your team to deliver excellent results

Bonus Qualifications:

    • Trade school certifications
    • EPA Section 608 Type I, II or Universal certification
    • Experience in residential or commercial property management, hospitality or retail
    • Familiarity with maintenance scheduling systems, logs or operational reporting tools

If you're driven by quality, enjoy leading from the front and want to make a meaningful impact every day, you'll thrive as part of our New York community team.

About Equity Apartments

Equity Residential is a publicly traded real estate investment trust that invests in apartments. As of December 31, 2020, the company owned or had investments in 304 properties consisting of 77,459 apartment units located primarily in Boston, New York, Washington, D.C., Seattle, San Francisco, Southern California and Denver. Equity Residential is the third largest owner of apartments in the United States.
Learn more about Equity Apartments
Size
2,400 employees
Market Cap
$22.3 billion
Industry
Real Estate & Construction
Net Income
$913.6 million
Founded
1967
5 Year Trend
+0.3%
Revenue
$2.5 billion
NASDAQ
EQR
* Ladders Estimates

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