Apartment Income REIT Corp.

Service Manager - Flamingo

Apartment Income REIT Corp.$120K — $130K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in technical maintenance and facilities management in property management.
  • 1-3 years of experience leading a customer service and maintenance team.
  • Reliable transportation necessary for job duties.
  • Ability to work flexible schedules, including evenings and weekends.
  • Physical capability to handle heavy equipment and machinery.
  • Proficiency in English for communication purposes.

Responsibilities

  • Lead and develop a maintenance team of over 10 members.
  • Provide exemplary service to residents and team members.
  • Manage property maintenance including vendor relations and resident service requests.
  • Communicate maintenance and capital needs to management.
  • Ensure compliance with operational procedures and regulations.
  • Efficiently manage budgets to maximize return on investment.

Benefits

  • Paid time off including vacation, sick leave, and 14 holidays.
  • Comprehensive medical, dental, vision, and life insurance options.
  • 401(k) plan with up to 6% employer matching.
  • Tuition assistance and certification reimbursement up to 100%.
  • Paid parental leave of up to 16 weeks.
  • Community service paid time off of 15 hours annually.
  • Commuter benefits, pet insurance, and consumer discounts.
  • Opportunities for ongoing professional development and leadership training.
Full Job Description
We are hiring an Apartment Maintenance Manager for our apartment community in Miami, FL. Service/Maintenance Managers make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities, and our residents tell us this is one of the most important reasons they choose to call us home. AIR Communitiesuses industry leading technology for a modern approach to maintenance so our Maintenance Teams can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges. AIR offers attractive compensation packages that reward performance including: • Base Pay of $120,000k-$130,000k + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job. • Quarterly Customer Service Satisfaction Bonuses. Service Managers who excel at consistently providing positive resident experiences can earn up to $250.00 per month. • An Apartment Discount Benefit option is available to live on-site at the community you are working. • Additional Benefits listed below. What You Will Do • Lead and develop a team of 10+ direct reports • Provide exemplary service to residents and team members • Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests • Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed • Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety • Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service Qualifications What You Have • At least 3 years of experience with technical maintenance and facilities management in the property management industry. • 1-3 years of experience leading a team of people in customer service and asset maintenance • A reliable mode of transportation • Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month) • Comfort with physical activity as you must be able and willing to move heavy equipment and machinery • Ability to read, write, and speak English Who You Are • Passionate about team building • Strong with mechanical aptitude • Solution-focused • Practical • Motivated • Customer service oriented • Highly organized • Great trouble-shooter • Expert on attention to detail Additional Information Benefits • Paid time off including vacation, sick time, and 14 holidays. • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company. • An Apartment Benefit option is available to live on-site at the community you are working • 401(k) plan with up to 6% employer match. • Paid parental leave of up to 16 weeks. • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses. • 15 hours of paid time annually for community service. • Commuter benefits and pet insurance. • Consumer discounts on various products and services. • Opportunities for ongoing professional development, leadership training, and career growth. What You Need to Know Application Deadline: The initial deadline for applications is 9/2/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Videos To Watch https://youtu.be/3Hv7IYhb56I

About Apartment Income REIT Corp.

Apartment Income REIT Corp. is a real estate investment trust that owns and operates a portfolio of apartment communities across the United States. The company's properties are located in major metropolitan areas and offer a range of amenities and services to residents, including fitness centers, swimming pools, and business centers. Apartment Income REIT Corp. is committed to providing high-quality housing options to its residents, and to delivering strong returns to its investors through a combination of rental income and property appreciation.
Learn more about Apartment Income REIT Corp.
Size
1,500 employees
Market Cap
$5.1 billion
Industry

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