Service Manager-Minot, NDJoin our team as a full-time Service Manager-a leadership role ideal for someone who brings technical expertise, strong organizational skills, and a passion for team development. We're looking for a professional who values integrity, accountability, and collaboration while ensuring the highest standard of service for our customers. At
Northern Plains Equipment., our culture is rooted in honesty, teamwork, and continuous improvement. We take pride in doing the job right, supporting one another, and delivering dependable service to the communities we serve.
Key Responsibilities- Lead and oversee the daily operations of the service department
- Manage repair order workflow to ensure efficiency and accuracy
- Effectively schedule service work and manage technician productivity
- Work closely with other departments to support marketing initiatives and customer outreach
- Monitor departmental performance and achieve business objectives aligned with company goals
- Maintain a strong customer service culture that drives satisfaction and repeat business
- Support and mentor service team members to promote a positive work environment
What You Bring to the Team- A background in agriculture or agricultural equipment
- Excellent organizational, communication, and problem-solving skills
- Ability to multitask and stay composed in a fast-paced, seasonal environment
- A customer-first attitude with a passion for delivering outstanding service
- Strong leadership skills with a proactive approach to resolving challenges
- Confidence working with computers and the ability to learn new software quickly
- A collaborative spirit and commitment to continuous improvement
Why You'll Love Working Here: - 100% Employee Owned
- Employer-paid health insurance
- Dental, vision, long & short-term disability, and life insurance coverages
- 401K with employer match
- Paid time off, paid sick leave, and holidays
- Uniforms provided
- Supportive, Values-driven work culture
Ready to join a company that supports your success and growth? Send your resume to and start your journey with a team that cares.
Salary: $70,000-$115,000 (based on experience) Northern Plains Equipment is 100% Employee-OwnedCompensation $60K to $115K DOE per year
