About this RoleEntry-level Service Engineering professional responsible for developing product knowledge, maintaining effective communication with field team members, performing basic diagnostic procedures and conducting analysis to help resolve design/system related issues.
Will cover US and Canada
Key Responsibilities- Manages and maintains effective communication with field team members to understand individual support requirements.
- Develops knowledge of products.
- Performs basic diagnostic procedures and partners with repair technicians to resolve problems.
- Analyzes information to help resolve design/system related problems.
- May repair, install or design equipment, tools and products.
Required Qualifications
- High School Diploma or GED
- 2+ years of experience in the HVAC industry in a technical support role.
- 1+ years of experience with the Microsoft Office Suite
- Ability to pass an MVR with a Clean and valid driver's license
Preferred Qualifications
- Bachelor's Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC.
- Strong problem solving and planning skills.
- Ability to read and understand scope of work.
- Exceptional written and verbal communication skills.
- Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.
- A true team player who has the customer's best interests first and foremost
Pay RangeThe annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other CompensationThis position may be entitled to short-term cash incentives, subject to plan requirements.
BenefitsEmployees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Application DeadlineApplications will be accepted for at least 3 days from Job Posting Date: 16 July 2026
Job Applicant's Privacy NoticePlease click on the link to review the Job Applicant Privacy Notice.
Use of AITechnology-enabled tools may support parts of the recruitment process, with oversight by people.
