Cognizant

Infrastructure Service Delivery Manager

Cognizant • $100K — $120K *
Oakville, ON L6H 0A5In-Person
Information Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in delivery management
  • Proven track record of successful project execution
  • Strong analytical skills for assessing project performance
  • Excellent communication skills for stakeholder engagement
  • Proficiency in project management tools
  • Ability to lead cross-functional teams
  • Experience managing complex projects with multiple stakeholders

Responsibilities

  • Coordinate project activities for timely and quality delivery
  • Collaborate with teams to align project objectives with business goals
  • Monitor project progress and implement corrective actions
  • Facilitate communication between stakeholders for project transparency
  • Develop and maintain project documentation
  • Utilize management tools for resource allocation and scheduling
  • Assess project risks and create mitigation strategies
  • Provide guidance to team members for a collaborative environment
  • Analyze project data for improvement opportunities
  • Ensure compliance with policies and standards during execution
  • Engage with clients to meet their needs and expectations
  • Drive continuous improvement initiatives in delivery processes
  • Support project budget development and monitor financial expenditures

Benefits

  • Wellbeing programs to support a healthy work-life balance
  • Flexibility in working arrangements where possible
  • Ongoing support and clarity regarding role expectations throughout project engagement
Full Job Description
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Location: Oakville, ONSITE (5 times a week)

Infrastructure Service Delivery Manager will oversee the successful execution of projects, ensuring alignment with company goals and client expectations. With a focus on delivery management, the role requires a strategic approach to managing resources and timelines. The candidate will work in Client location, primarily during day shifts, and will not require travel.

In this role, you will:

  • Coordinate project activities to ensure timely delivery and adherence to quality standards.
  • Collaborate with cross-functional teams to align project objectives with business goals.
  • Monitor project progress and implement corrective actions when necessary to maintain project trajectory.
  • Facilitate communication between stakeholders to ensure transparency and understanding of project status.
  • Develop and maintain project documentation to support project tracking and reporting.
  • Utilize delivery management tools to optimize resource allocation and project scheduling.
  • Assess project risks and develop mitigation strategies to minimize impact on project outcomes.
  • Provide guidance and support to team members to foster a collaborative and productive work environment.
  • Analyze project performance data to identify areas for improvement and implement best practices.
  • Ensure compliance with company policies and industry standards throughout project execution.
  • Engage with clients to understand their needs and expectations, ensuring satisfaction with project deliverables.
  • Drive continuous improvement initiatives to enhance delivery processes and increase efficiency.
  • Support the development of project budgets and monitor expenditures to ensure financial accountability.

What you will need to succeed:
  • Demonstrate expertise in delivery management with a proven track record of successful project execution.
  • Possess strong analytical skills to assess project performance and identify improvement opportunities.
  • Exhibit excellent communication skills to facilitate stakeholder engagement and collaboration.
  • Show proficiency in using project management tools and methodologies to optimize delivery processes.
  • Have a solid understanding of industry standards and best practices in delivery management.
  • Display the ability to lead cross-functional teams and drive project success.
  • Bring experience in managing complex projects with multiple stakeholders and competing priorities

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is an onsite position based in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Compensation: Annual salary between $100,000 - 120,000 is being offered for this role.
  • Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.
  • Post closing date: Applications will be accepted until June 30, 2026.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Information Technology
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ
CTSH
* Ladders Estimates

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