Thermo Fisher Scientific

Service Contract Lab Sales Manager - Northeast

Thermo Fisher Scientific • $92K — $125K *
Boston, MA 02115In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Biological Sciences or Business Management preferred.
  • 7+ years of successful sales and account management experience in the life science industry.
  • Proven ability to lead and influence peers.
  • Strong leadership competencies and alignment with company values.
  • Demonstrates effective prioritization and time management skills.

Responsibilities

  • Lead a service sales team to achieve financial targets and contract revenue growth.
  • Collaborate with cross-functional teams to prepare accurate sales forecasts.
  • Inspire and coach team members to develop their skills and meet sales targets.
  • Ensure smooth information flow within support groups for business operations.
  • Overcome challenges to implement strategies and account management plans for growth.

Benefits

  • Choice of national medical and dental plans, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours paid time off (PTO) plus paid parental leave.
  • Retirement savings programs like a competitive 401(k) plan.
  • Employees' Stock Purchase Plan (ESPP) allows purchase of company stock at a discount.
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

The role of Service Sales Manager, part of the Global Service & Support segment of Thermo Fisher Scientific's Life Sciences Group, is to drive the strategic sales strategy for the overall region and lead a team of service sales reps to drive contract sales growth to meet plan and expand business within region. The Service Sales Manager will promote collaboration with cross function teams and partner closely with the Service Operations team, field service teams, marketing and product management.

Key Responsibilities:
  • Lead a team of service sales representatives to meet or exceed financial targets and drive contract revenue growth in each assigned sales territory.
  • Collaborate with leadership, field service and sales counterparts to prepare accurate monthly sales forecasts of contract orders (bookings) and revenue.
  • Inspire, coach and motivate to develop the teams' skillsets to ensure a high professional standard is achieved and monthly sales targets and KPI targets are met.
  • Ensure the smooth and adequate flow of information within the support groups to facilitate business operations.
  • Leads team to overcome obstacles and implement strategy and account management plans to drive incremental growth for the region with a focus on gaining new business opportunities.
  • Leverage Practical Process Improvement (PPI) to devise ways to streamline processes.
  • Demonstrate regular involvement with cross functional teams (marketing, product management, field service) on projects and sales initiatives to drive growth and improve internal processes.
  • Develops creative solutions and implements technology, tools and communications to keep sales team passionate about what matters most.
  • Continually develop knowledge of the business climate, product portfolio and competition for defined geography and accounts.
  • Monitor customer preferences to determine focus of sales efforts and resolve customer complaints.
  • Successfully attracts, develops, and retains highly qualified sales professionals
  • Prepare reporting and presentations as needed.


Minimum Qualifications:
  • Bachelor's Degree required; Biological Sciences or Business Management highly preferred.
  • 7 + years proven track record of success in sales and account management in the life science industry.
  • Demonstrate the ability to lead and influence peers.
  • Exhibit strong leadership competencies and 4i values.
  • Continually involved with complex and critical leadership assignments/projects.
  • Accountability - self-starter, proactive and goal orientated.
  • Planning and organizing - ability to establish a clear course of action to accomplish goals and objectives.
  • Time management - effective use of resources and systems, ability to prioritize activities, completion of tasks.
  • Demonstrates clear and concise communication and is capable of interacting with a diverse population of internal and external contacts.
  • Demonstrates a sense of urgency, contagious optimism and a "can do" attitude
  • Change champion with the ability to adapt and thrive through changes; greets challenge and change as opportunity.
  • Ability to partner effectively as part of a team to solve problems, negotiate
  • solutions and arrive at a consensus.
  • Position requires approximately 25% travel.


Preferred Qualifications:
  • 2+ years people leadership experience.
  • Marketplace/Scientific knowledge - knows customers' environment in research, clinical and diagnostics settings across a wide range of scientific workflow.
  • Understands markets, trends and competitors.


Compensation and Benefits
The salary range estimated for this position based in Pennsylvania is $92,000.00-$125,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount


For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

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