Service Consultant

Hyundai Motor America

$60K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent required
  • 1-3 years of relevant automotive service experience
  • Strong communication skills for customer interaction
  • Ability to interpret diagnostic information and repair orders
  • Familiarity with warranty and service contract policies

Responsibilities

  • Initiate automotive services by diagnosing performance issues
  • Confirm warranty and service contract coverage for customers
  • Prepare detailed service estimates and repair orders
  • Maintain accurate customer records and service history
  • Serve as the key communicator between customers and technicians

Benefits

  • Full-time employment status
  • Potential for salary negotiation
Full Job Description
Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Employment Position: Full Time

Salary: $60,000.00 - $120,000.00 Yearly

Salary is negotiable.

Zip Code: 22408

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