SERVICE CONSULTANT 1

Checkered Flag Auto Group

$50K — $194K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 years of experience in automotive service writing
  • Strong online and in-person customer relationship skills
  • Proficiency with dealer software systems
  • Self-motivated and organized multitasker
  • Excellent written and verbal communication skills
  • Ability to interpret safety and operational documents
  • Valid driver's license with minimal moving violations

Responsibilities

  • Greet service customers promptly upon arrival
  • Communicate options, costs, and timing for maintenance and repairs
  • Professionally handle and resolve customer complaints
  • Inspect vehicles before delivery to ensure services are correct
  • Explain completed work and charges to customers

Benefits

  • Competitive compensation with unlimited earning potential
  • Career advancement opportunities
  • State-of-the-art, climate-regulated facilities
  • Comprehensive medical, dental, and vision coverage
  • Company-paid life and short-term disability insurance
  • 401(k) match
  • Paid time off and paid day for charity volunteering
  • Employee and family discounts
  • Training and development opportunities
Full Job Description


Pay range: $50,000-$194,000 annually, depending on experience

What We Need

  • Self-motivated individuals
  • Passion for the automotive industry
  • Focus on serving customers


What Our Service Consultants Do

  • Meet and greet service customers promptly
  • Communicate with customers on options, cost, and timing to complete the delivery of maintenance and repairs
  • Professionally address and resolve customer complaints or concerns
  • Inspect vehicles prior to each customer's delivery to ensure vehicles services and/or repairs are performed correctly
  • Communicate the results with the customer explaining all completed work and charges


Your Pre-Qualifications

  • 2 years of automotive service writing experience
  • Ability to establish and maintain customer relationships online and in person
  • Comfortable working with various dealer software systems
  • Must be self-motivated
  • High school diploma or equivalent
  • Must be organized, able to multitask and follow-up with customers
  • Excellent verbal and written communication skills
  • Ability to read and interpret documents such as safety rules, operations instructions, and procedure manuals
  • Must have a valid driver's license with 3 or fewer moving violations in the last 3 years


Major violations in the last 3 years, such as DUI or Reckless Driving, will disqualify candidates.

Experience What Checkered Flag Offers

  • Competitive compensation with unlimited earning potential
  • Career advancement opportunities
  • State of the art, climate-regulated facilities
  • Medical, dental, vision coverage and more
  • Company paid Life and Short-Term Disability Insurance
  • 401(k) Match
  • Paid Time Off
  • Paid day off for charity and volunteering events participation
  • Employee and family discounts
  • Training and development opportunities


Job Type: Full-time, In-person

Schedule: Day shift and weekend

All applications and resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an Equal Opportunity Employer, an E-Verify Employer, and a Drug-Free Workplace.

If you have any questions regarding this job posting, please reach out to Checkered Flag Human Resources at [redacted] or [redacted]

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