ViaSat

Service Automation Software Engineer

ViaSat • $165K — $260K *
US-AnywhereRemote in California City, CA
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in software engineering, focusing on AI automation and machine learning applications
  • Strong understanding of Model Context Protocol (MCP) and agent orchestration concepts
  • Experience with Google Cloud Vertex AI or AWS Bedrock
  • Practical knowledge of MLOps and AIOps practices
  • Proficiency in Python development and CI/CD pipeline automation
  • Skilled in API integration and cloud-native application deployment
  • Bachelor's degree in a technical field or equivalent professional experience

Responsibilities

  • Collaborate with teams to gather requirements and design AI and automation solutions
  • Develop, deploy, and support scalable automation and AI-powered tools
  • Translate complex business challenges into actionable technical solutions
  • Monitor and provide visibility into project progress and performance metrics
  • Drive initiatives from concept through production support and optimization
  • Enhance operational efficiency and service delivery through AI applications
  • Champion the adoption and integration of automation and AI across the organization

Benefits

  • Comprehensive medical and wellness benefits
  • Financial and retirement planning resources
  • Opportunities for professional development
  • Flexible work arrangements
  • Access to cutting-edge AI technologies and tools
Full Job Description
What you'll do

As a Software Engineer, you'll join a collaborative team building and delivering innovative AI, automation, and machine learning solutions that solve complex business challenges. You'll serve as both a hands-on technical contributor and trusted advisor, partnering directly with collaborators to understand their needs, translate them into scalable technical solutions, and bring those solutions from concept through production.

You'll own the full lifecycle of automation and AI products, from requirements gathering and solution design through development, deployment, adoption, and ongoing production support. Along the way, you'll provide visibility into project progress, solution performance, adoption metrics, and key performance indicators.

Success in this role requires strong software engineering fundamentals, hands-on experience with modern AI platforms and agent-based architectures, and the ability to deliver reliable, production-ready solutions using mature DevOps and MLOps practices.

The ideal candidate is a hands-on software engineer who enjoys turning complex problems into practical, high-impact solutions. You bring a strong combination of process automation and machine learning experience, along with a customer-focused mindset and the ability to work closely with collaborators across the organization.

You're comfortable taking ownership from idea to implementation and thrive in an environment where AI, automation, cloud technologies, and modern software engineering practices come together to create meaningful business impact.

The day-to-day

You'll play a key role in transforming how we work by designing, developing, testing, deploying, and supporting automation solutions and AI-powered tools that improve operational efficiency, enhance service delivery, and drive meaningful business outcomes.

Working closely with collaborator teams, you'll uncover business challenges, translate complex requirements into practical technical solutions, and build scalable automations and intelligent systems that create measurable impact. From initial concept through production and ongoing optimization, you'll have the opportunity to take ownership of solutions and help shape how automation and AI are applied across the organization.

What you'll need

Technical Skills

Candidates should have 8+ years of experience, demonstrating a solid understanding and practical fluency in the following technologies and subject areas:
  • Model Context Protocol (MCP)
  • Agent-to-Agent (A2A) Protocols and agent orchestration concepts
  • Google Cloud Vertex AI and/or AWS Bedrock
  • MLOps experience or knowledge and AIOps practices
  • CI/CD pipeline development and deployment automation
  • Python software development
  • GitHub source control, teamwork, and workflow management
  • API integration and connected system architectures
  • Cloud-native application development and deployment

Professional Skills
  • Ability to convert business requirements into scalable technical solutions.
  • Strong analytical and problem-solving capabilities.
  • Excellent written and verbal communication skills.
  • Experience working directly with multi-functional collaborators and business partners.
  • Ability to lead multiple initiatives in a fast-paced environment.
  • Proven track record to drive projects from concept through production release and ongoing support.
  • Bachelor's degree in a technical field or equivalent relevant professional experience.

This is a government role; US Citizenship and the ability to obtain and maintain a Secret Clearance are required.

What will help you on the job

A successful engineer will keep up with the latest emerging AI technologies, agent-based architectures, and cloud AI platforms while maintaining solid software engineering fundamentals. Fluency with Python, GitHub-based development workflows, CI/CD practices, and MLOps/AIOps subject areas will enable them to deliver reliable, scalable solutions.

Equally important is a data-driven outlook. Candidates should be motivated by outcomes, using benchmarks, adoption metrics, and operational insights to evaluate success and continuously improve solutions. The ability to balance experimentation and innovation with operational excellence, security, maintainability, and business impact will be a key differentiator in this role.

Salary range

$165,000.00 - $260,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $205,000.00- $307,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.

About ViaSat

ViaSat is a global communications company that provides satellite and wireless networking technology, services, and solutions. The company was founded in 1986 and is headquartered in Carlsbad, California. ViaSat offers a range of products and services, including satellite broadband internet, in-flight Wi-Fi, and secure networking systems for government and military customers. The company has more than 6,200 employees and operates in over 50 countries. ViaSat is publicly traded on the NASDAQ stock exchange under the ticker symbol VSAT.
Learn more about ViaSat
Size
7,000 employees
Market Cap
$2.2 billion
Industry
Net Income
-$2 million
Founded
1986
5 Year Trend
+12.3%
Revenue
$2.2 billion
NASDAQ

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