Service Advisor

Meineke

$31K — $156K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required, bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record required
  • Successful completion of a pre-employment drug and background screening
  • Minimum two years as an automotive service writer or service advisor, management experience preferred
  • Strong understanding of automotive technology and repair services required

Responsibilities

  • Manage a team of automotive service professionals to enhance morale and customer satisfaction
  • Ensure timely completion of repairs and maintenance tasks
  • Mentor employees on sales improvement and customer service techniques
  • Oversee daily operations of the service department
  • Manage service department paperwork including manuals and invoices

Benefits

  • Bonus based on performance
  • Competitive compensation
  • Career advancement opportunities
  • Training and development programs
  • Comprehensive benefits package
  • Employee discounts
  • Positive work environment
  • Locally-owned business
  • Access to cutting-edge tools and equipment
  • Work-life balance opportunities
Full Job Description
Benefits:
  • Bonus based on performance


Benefits/Perks
  • Competitive Compensation
  • Career Advancement
  • Training and Development
  • Comprehensive Benefits Package
  • Employee Discounts
  • Positive Work Environment
  • Locally-Owned
  • Cutting-Edge Tools and Equipment:
  • Work-Life Balance


Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications
  • High school diploma or GED required bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Compensation: $600.00 - $3,000.00 per week

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