$3,000 Sign-On BonusMarquardt of Barrington - Barrington, ILBecause our team members tend to stay with us long-term, openings in our service department are rare. We are currently seeking a customer-focused, high-energy
Service Advisor to join our established service team.
Key Responsibilities- Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the trusted liaison between customers and service technicians.
- Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.
- Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.
- Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.
Qualifications- Required: Previous experience as an Automotive Service Advisor.
- Communication Skills: Strong interpersonal, active listening, and customer service skills.
- Drive & Mindset: High energy, professional work ethic, and a collaborative team attitude.
- Licensing: Valid driver's license with a clean driving record.
Benefits & Perks- Health Coverage: Comprehensive Medical, Dental, and Vision plans.
- Retirement Plan: 401(k) retirement savings plan to support your long-term goals.
- Paid Time Off: Generous accrued paid vacation and sick leave.
- Work-Life Balance: Structured schedule in a supportive dealership setting.