Lithia Motors Inc

Service Advisor

Lithia Motors Inc$64K — $161K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of dealership Service Advisor experience required.
  • Experience as a Subaru Advisor preferred but not mandatory.
  • Sales and upselling skills while maintaining customer trust.
  • Familiarity with dealership software and repair order management.
  • Valid driver's license with an acceptable driving record.

Responsibilities

  • Act as the primary contact for Subaru service customers, ensuring a top-notch customer experience.
  • Schedule service appointments and prepare repair orders efficiently.
  • Communicate effectively maintenance recommendations and repair options to customers.
  • Coordinate with technicians to keep customers updated throughout the repair process.
  • Achieve departmental sales, CSI, and customer satisfaction goals.

Benefits

  • Competitive pay.
  • Medical, Dental, and Vision Plans.
  • Paid Holidays & PTO.
  • Short and Long-Term Disability insurance.
  • Paid Life Insurance.
  • 401(k) Retirement Plan.
  • Employee Stock Purchase Plan.
  • Access to the Lithia Learning Center for professional development.
  • Discounts on vehicle purchases.
  • Wellness Programs to support health and well-being.
Full Job Description
Dealership:
L0363 DCH Subaru of Thousand Oaks

DCH Subaru of Thousand Oaks

Now Hiring- Service Advisors
  • Pay: $64,500.00 - $161,800.00 annually
  • Sign-on Bonus: Available for you.
  • Schedule: 5-day work week: Tues-Sat and Days Off: Sunday & Monday
  • Department Hours: Mon-Fri: 7AM - 6PM, Sat: 8AM - 5PM and Sun: Closed


What You'll Do
  • Be the primary contact for Subaru service customers, delivering an customer experience.
  • Schedule appointments and prepare repair orders.
  • Communicate maintenance recommendations and repair options.
  • Coordinate with technicians and keep customers informed throughout the repair process.
  • Help achieve departmental sales, CSI, and customer satisfaction goals


What You'll Bring
  • We require 1+ years of prior dealership Service Advisor experience.
  • We prefer Subaru Advisor experience but its not required.
  • Sales and upselling abilities while maintaining customer trust.
  • Proficiency with dealership software and repair order management.
  • Acceptable driving record and a valid driver's license in your state of residence.


Total Rewards

The annual California pay range for this position is $64,500.00 - $161,800.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

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