Lithia Motors Inc

Service Advisor

Lithia Motors Inc$60K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Service Advisor experience
  • Strong customer service skills
  • Excellent communication abilities
  • Valid driver's license with acceptable driving record

Responsibilities

  • Greet customers warmly and professionally.
  • Identify and resolve customer concerns effectively.
  • Communicate service requirements, costs, and timelines clearly.
  • Conduct vehicle walk-arounds to assess customer needs.
  • Gain customer agreement for service recommendations.
  • Offer multi-point inspections to enhance service offered.
  • Write precise repair orders and provide accurate estimates.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Paid holidays and PTO for work-life balance.
  • Short and long-term disability coverage.
  • Paid life insurance for added security.
  • 401(k) retirement plan for future savings.
  • Employee stock purchase plan for investment opportunities.
  • Access to Lithia Learning Center for professional development.
  • Vehicle purchase discounts for employees.
  • Wellness programs that promote health and well-being.
Full Job Description
Dealership:
L0288 Baierl Honda

Baierl Honda of Wexford

Hiring: Service Advisor
  • Pay: $60,000-$120,000
  • Schedule: 7:30-5:00 Monday-Friday (one day a week 7:30-6:00). One Saturday a month with a day off during the week


What You'll Do
  • Greet customers in a friendly and professional manner.
  • Identify, confirm and offer resolution to customer concerns.
  • Communicate with customer what needs to be done, how much it will cost and when service will be complete.
  • Assess customer needs by conducting a vehicle walk around.
  • Attain agreement from customer for service needs.
  • Offer a multi-point inspection.
  • Write accurate repair orders
  • Provide estimates that are accurate and support upfront pricing guarantee.
  • Obtain approval to review findings of multi-point inspection


What You'll Bring
  • 2+ year of Service Advisor experience
  • Customer Service Skills
  • Excellent Communication
  • Acceptable driving record and a valid driver's license in your state of residence.


Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

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