Lithia Motors Inc

Service Advisor

Lithia Motors Inc$64K — $161K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of Service Advisor experience in a dealership environment.
  • Experience with CDK software.
  • Preference for experience with luxury or European automotive brands.
  • Valid driver's license with an acceptable driving record.
  • Strong customer service and communication skills.

Responsibilities

  • Serve as the primary point of contact for customers during service visits.
  • Schedule service appointments and prepare repair documentation.
  • Clearly communicate service recommendations to customers.
  • Act as a liaison between customers and technicians during repairs.
  • Support meeting departmental sales and customer satisfaction goals.

Benefits

  • Competitive pay with performance-based incentives.
  • Comprehensive medical, dental, and vision plans.
  • Paid holidays and PTO.
  • Short and long-term disability coverage.
  • Paid life insurance policy.
  • 401(k) retirement savings plan.
  • Employee stock purchase options.
  • Access to the Lithia Learning Center.
  • Discounts on vehicle purchases.
  • Wellness programs to support employee health.
Full Job Description
Dealership:
L0308 Porsche Downtown LA

Porsche of Downtown LA

Now Hiring: Service Advisor

  • Pay: $64,500 - $161,800 Annually
  • Schedule: Full Time
  • Department Hours - Monday - Friday: 7:00am - 5:30pm. Saturday 9:000 am - 3:00pm.

What You'll Do

  • Be the primary contact for Porsche service customers, delivering a first-class customer experience.
  • Schedule appointments and prepare repair orders.
  • Communicate maintenance recommendations and repair options.
  • Coordinate with technicians and keep customers informed throughout the repair process.
  • Help achieve departmental sales, CSI, and customer satisfaction goals

What You'll Bring

  • 1+ years of previous Service Advisor experience in a dealership environment.
  • CDK experience.
  • We prefer experience with luxury or European brands, but do not require it.
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The Annual Estimated Earnings Range is $64,500 - $161,800.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at .

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