Schedule: Must have open availability, including Saturdays

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

• Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

• Communicate additional repair and service needs to the customer based on vehicle inspection.

• Administer the manufacturer warranty for qualifying vehicle repairs.

• Keeping customer informed of service specials, completion times and service expenses.​

Qualifications:

• Previous Service Advisor experience, preferred.

• Prior experience as an automotive technician a plus.

• A team player who is focused on providing exemplary customer service.

• Basic mechanical understanding of an automobile.

• Acceptable driving record and a valid driver's license in your state of residence

Est. Annual Compensation: $70,000.00-$120,000.00

Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at  

Benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required.