SERVICE ADVISOR

H plus H Group

$50K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous Service Advisor experience preferred
  • High energy with a positive attitude
  • Strong customer service skills
  • Top-notch communication abilities
  • Skilled in selling products or services
  • Previous dealership experience preferred
  • Excellent computer proficiency
  • Clean driving record
  • Ability to operate vehicles with both automatic and manual transmission
  • Physical capability to lift 50-100 lbs and perform various maneuvers

Responsibilities

  • Actively listen to customers' needs and concerns about their vehicle
  • Communicate unique selling points for maintenance or repairs to customers
  • Provide updates on needed repairs and recommended maintenance
  • Utilize the latest technology to enhance customer experience
  • Ensure customer satisfaction from greeting to service completion
  • Schedule service appointments and manage customer follow-ups

Benefits

  • Health, vision, and dental insurance
  • Long-term disability and life insurance
  • Flexible spending account options
  • 401k with company match
  • Paid maternity and parental bonding leave
  • Employee assistance program
  • Generous paid-time off including holidays and bereavement leave
  • Vehicle purchase and service discounts
  • Leadership development programs with coaching and training
Full Job Description
Salary Range - $50,000 to $150,000+

Job Overview - How You'll Contribute:

Are you a Service Advisor looking for a change? Do you have a passion for providing a Best-In-Class Customer experience? We are adding a Service Advisor to our Team at H+H Chevy in Papillion! In this role you will be warmly greeting our Customers, and have an understanding their vehicle-related concern and communicating the unique selling points of recommended maintenance or needed repairs. Do you want to work for an employer who knows your value and encourages you to GROW in the company? Bring your talent to H+H Chevy as a Service Advisor today! Salary: $50,000-$150,000+
  • Actively listening to our Customers needs and concerns about their vehicle.
  • Ability to communicate the unique selling points, of recommended maintenance or needed repairs to the Customer.
  • Have a passion for working with people.
  • Communicate the needed repairs and recommended maintenance to the Customer.
  • Utilize the latest technology to ensure an outstanding Customer experience.
  • Schedule:
    • Monday thru Friday 7am to 6pm
    • Saturday 8am to 1pm (Advisors rotate Saturdays)
      • When working a Saturday you would have an early out during the week

Qualifications - What You Need to be Successful:
  • Previous Service Advisor Experience a preferred!
  • High energy, partnered with a positive attitude.
  • Strong Customer Service Skills.
  • You have top-notch communication skills.
  • Be skilled at selling products or services.
  • Previous dealership experience is preferred.
  • Excellent computer skills.
  • A clean driving record.
  • Ability to operate both automatic and manual transmission vehicles.
  • Ability to read, comprehend information, and perform calculations.
  • Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position.
  • Able to lift 50-100 lbs. throughout the day.
  • Walk briskly up to 500 yards frequently throughout a shift.

About H+H Chevy:
  • Best Places to Work in Omaha.
  • Host of the Annual All Chevy Show.
  • Air-conditioned Service Shop.
  • New State-of-the-Art Facility opened in 2023!
  • Best-in-Class Benefits.
  • Family-owned dealership.
  • Built-in toolboxes for Technicians.
  • Market leading compensation.
  • Best In Class culture - focus on indicators, not results - yearly reviews - trained support staff.
  • State of the art facilities and equipment, toolboxes and special tools provided.
  • Benefits that are competitive with all companies with similar head counts. We evaluate every year and update to lead our market.

How to apply: Please visit our website, www.joinhh.com

Contact: For questions, please email [email protected].

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:
  • Thinking Big and Acting Small
  • Obsessing Over Customer Experience
  • Prioritizing Associate Success
  • Striving to be Better Today Than Yesterday

Benefits:
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match

Company Provided Benefits:
  • H+H Paycheck Safety Net (Short-Term Disability)
  • H+H Paid Maternity Leave
  • H+H Parental Bonding Leave
  • Employee Assistance Program
  • $15,000 Group Life Insurance Policy paid by H+H

Paid-Time Off (PTO):
  • PTO accrual in first year
  • 6 Paid Holidays, without a waiting period
  • Bereavement Leave (paid)

Discounts:
  • Vehicle Purchase
  • Parts & Service
  • Detailing
  • H+H Shine Shop
  • Appearance Shop

Leadership Development Program:
  • R.O.A.D Academy
    • Real Talk
    • Optimism
    • Awareness
    • Dare
  • Includes 1x1 Coaching
  • Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support: https://hh.group/community/

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