Service Advisor

Finnin Kia

$50K — $125K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • People-first attitude with a genuine desire to assist customers
  • Strong communication and organizational skills
  • Friendly and professional demeanor
  • Dependable and punctual
  • Eager to learn; no automotive experience required—training provided

Responsibilities

  • Welcome customers to create a welcoming atmosphere
  • Explain service needs, timelines, and costs in an understandable manner
  • Coordinate appointments and provide customer updates throughout the service process
  • Ensure every customer leaves with a positive experience

Benefits

  • Outstanding earning potential based on performance
  • Full health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) plan with company match
  • Career development and training opportunities
  • Employee discounts
  • Supportive, team-oriented workplace
Full Job Description
Service Advisor - Customer Experience Specialist

Location: Dubuque, IA
Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $50,000 - $125,000 Annually + Benefits

Do you love helping people and making their day better? At Finnin Kia, we're looking for a Service Advisor who brings a warm smile, a helpful attitude, and a passion for delivering exceptional customer service-no automotive experience needed!

We'll provide the training. You bring the personality.
What You'll Do
  • Welcome customers and make them feel at home
  • Clearly explain service needs, timelines, and costs in a friendly, easy-to-understand way
  • Coordinate appointments and keep customers updated throughout the process
  • Ensure every customer leaves with a smile and a great experience
What You'll Get
  • Outstanding earning potential: $50,000 - $125,000/year based on performance
  • Full benefits: Health, dental, and vision insurance
  • Paid time off & holidays
  • 401(k) with company match
  • Career development & training-we'll teach you everything you need to know
  • Employee discounts
  • A positive, team-oriented workplace where you're supported and appreciated
What We're Looking For
  • A people-first attitude and a genuine desire to help others
  • Strong communication and organizational skills
  • A friendly, professional demeanor
  • Dependable, punctual, and eager to learn
  • No automotive experience required-we'll train you!

Apply Today!

Ready to start a rewarding career where your people skills shine? Apply now to become a Service Advisor at Finnin Kia-where great service starts with you.

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